Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

not a happy camper experience started off good, ended horribly. went back and forth looking at trucks, the ecodiesel was a little bit more then I wanted to spend. they experience started off good, ended horribly. went back and forth looking at trucks, the ecodiesel was a little bit more then I wanted to spend. they tossed out some offers, all were not what I wanted. Finally I tried the gas trucks and decided that is not what I wanted. I was getting ready to leave, she comes back with an offer that I agree on which is all based on lots of MFR rebates and dealer rebates one being dealer financing. They sold it to me for more then I wanted to spend, shame on me for not thoroughly reading through everything. I did the financing through them because of the rebate but turns out they did my loan through one of their other lenders so I lost that, didn't even tell me. Could have just used my credit union and never messed with them. They didn't top off the DEF fluid so it was already getting down to the Red, I didn't know what it was until I started looking it up. Then to add insult to injury, they could have made up the difference in the dealer financing piece by simply offering to activate my GPS and maybe put in a spray on bed liner and I would have been good but the only thing they offered was maybe a 100 dollars off the activation. I can own up the 1000 dollars I over looked but that other 1000 for the dealer financing they screwed me on should have been compensated for. I really did start off with a good experience its just sad they did nothing to try and solve the issues the created, instead just showed me numbers that I actually walked away from to begin with. More

Bought a 2015 Chrysler 200 I bought a 2015 Chrysler 200 on Feb 23 2015 it had 7000 miles on it. The car died as I was going into an intersection, it locked up. The dial shift a I bought a 2015 Chrysler 200 on Feb 23 2015 it had 7000 miles on it. The car died as I was going into an intersection, it locked up. The dial shift and the steering would not move. I barley got passed the white lines before it stopped or I would have been in the middle of the intersection on 6/7/2015. As I was trying to get it started I google what was reading in the dash to figure how to get it started again. Anyway I seen the reviews online and seen that this very same problem had happened to a lot of people all over the US. Such even having problems fixing it, the computer not reading what's wrong, ect. Go to car complaints. Com,( READ)!!!!!!!. I had my car towed to the dealership that very same day. The next day from reading all the reviews I figured just like everybody else that this car is a death trap. I'm scared to drive this car and wouldn't dare put my kids in it. I tried to trade it in, that was a joke. I paid $19,000 for it and they wanted to give me $14,000 for it and I had only had it for 3 mos. Put 3000 miles on it, it was in the same shape as I bought it. This problem was a manufacturer problem. Plus I had paid for the extra warranty witch was $4,000. They offered to give me only $2,000 back on that witch would go to my value car. All I can say is that I'm getting it fixed right now and it'll probably take 2 weeks until I get it back, if they don't fix it the right way the first time and the 2nd time around I half to bring it in, I will be heard, that whole place will know who I am. FIX IT!!!!! This makes me so angry that I would never do business with them ever again. Now I'm in the hole of $22,000 with a lemon car that I'm pretty sure that they knew about when they sold it to me. When I told them about what I've read and what happened they acted like they didn't even know. That's a bunch of xx. If I was a manager I would want to know what was going on and where to find the information at about whats wrong with this vehicle. They didn't even ask for the website because they already know about these issues. Maxwell Dodge , Austin, Texas, off of 620 are dishonest and all they think about is there money. They don't care about how much money they rip you off for or even if your family dies in there cars. They only think about the green. More

Horrible experience I want to make sure no one else gets taken advantage of by Nyle Maxwell Dodge. I bought a Kia Soul and as it turns out both the front and rear suspen I want to make sure no one else gets taken advantage of by Nyle Maxwell Dodge. I bought a Kia Soul and as it turns out both the front and rear suspensions are damaged and rusted. I have already had to replace the tires on the Kia due to the wheels being tilted inward due to the damaged suspension. I have called several times and to my 'salesman' and to a sales manager and was given the run around. I have called two other managers and haven't received any call backs. My car that I bought from them is a rolling safety hazard and they aren't even trying to make it right. I guess all they care about is getting your money. I only wanted Nyle Maxwell Dodge to make this right. NEVER VISIT THIS DEALERSHIP -- EMPTY PROMISES AT THE BEGINNING AND THEN THEY AVOID YOU IF THERE ARE ISSUES. More

Not only didn't fix the problem, caused a new one 2015 Challenger. Had the error message that the vehicle phone required service. Took it to Nyle Maxwell in Austin. Got the call it was fixed via a 2015 Challenger. Had the error message that the vehicle phone required service. Took it to Nyle Maxwell in Austin. Got the call it was fixed via a software update. 10 minutes from dealer, same error message come up and now my Performance Pages feature doesn't work. Wish I hadn't take it in at all. More

Worst Customer Service in ALL of Central Texas Called in advanced regarding a used Dodge Truck I saw on-line at Nyle Maxwell. The Dodge truck was FILTHY, DIRTY, leaked antifreeze and looked disgust Called in advanced regarding a used Dodge Truck I saw on-line at Nyle Maxwell. The Dodge truck was FILTHY, DIRTY, leaked antifreeze and looked disgusting!! Amanda, sales lady said it was OK, they get there trucks like that all the time. We were stunned! We quickly jumped in our nice shiny and clean Silver Chevy Camaro and fled out of there as fast as we possibly could. I'm still having nightmare's of the BAD Truck shopping experience at Nyle Maxwell Austin. Review is a - (minus) More