O'Brien Ford Shelbyville

Excellent customer service and great communication! Follow up calls to make sure everything was still good! Follow up calls to make sure everything was still good! More

The make and model I wanted was on lot. Quickly allowed test drive. Salesman was knowledgeable. Trade in values were a little low. Dealership well maintained. test drive. Salesman was knowledgeable. Trade in values were a little low. Dealership well maintained. More

Very friendly staff and easy to work with. No pressure. They found the truck I was looking for and I drove it off the lot the next day! It was in pristine condition and looked like a brand new vehicle fo They found the truck I was looking for and I drove it off the lot the next day! It was in pristine condition and looked like a brand new vehicle for a 2015 model! More

Friendly staff and great customer service. I never once felt intimidated or pressured. Todd and Jorge as well as the rest of the team were great to work with. I will buy from O'Brien Ford again. felt intimidated or pressured. Todd and Jorge as well as the rest of the team were great to work with. I will buy from O'Brien Ford again. More

Friendly Staff. Salesman doesn’t pressure you into buying anything he listens to what you want. Our salesman Chase Moore sold our family 3 vehicles and if we still have questions about one of them we can sti anything he listens to what you want. Our salesman Chase Moore sold our family 3 vehicles and if we still have questions about one of them we can still contact him and he will still go out of his way to get the information. That makes a difference between dealerships! We don’t just consider Chase as a salesman we consider him as a friend ❤️ More

I dealt with Chuck when looking for a used car. He was nice and helpful. I called before I came and they had the car ready for me to drive. nice and helpful. I called before I came and they had the car ready for me to drive. More

Buy your Ford here Jorge and the O’Brien team are great folks to buy from! Had to go back for a defective USB port but they got me fixed up and able to sync my device to Jorge and the O’Brien team are great folks to buy from! Had to go back for a defective USB port but they got me fixed up and able to sync my device to my new car. Thank you guys so much! More