
O'Brien Mitsubishi of Normal
Normal, IL
Filter Reviews by Keyword
By Type
Showing 425 reviews
This review is From Kathy Watson, We were treated very well at O'Brien Mitsubishi. We have purchased multiple Mitsubishi's over the years and really trust the service department. Ariess was very professio well at O'Brien Mitsubishi. We have purchased multiple Mitsubishi's over the years and really trust the service department. Ariess was very professional and inviting! The process was smooth. We purchased a 2025 Outlander Sport SEL. Great customer service and friendly faces! More
When I was stuck in a high payment high interest car of my own that was by all means beautiful, but definitely a financial burden, not only did James Rule put me in a car with better pricing by he put me i my own that was by all means beautiful, but definitely a financial burden, not only did James Rule put me in a car with better pricing by he put me in one of the most beautiful cars in the lot while doing so! It was smooth, quick, and I am beyond happy with my new ride! Thanks again James! More
I had the pleasure in working with Cade Clarke! I reached out knowing what I wanted. He took the time to keep great communication and went above to send me videos on a couple different occasions. I reached out knowing what I wanted. He took the time to keep great communication and went above to send me videos on a couple different occasions. He was knowledgeable, very accommodating, and just an all around very nice person. I will definitely recommend this dealership in the future. Jason helped us finalize all of the paperwork. He was quick, thorough, and very friendly. Made my daughters morning by giving her a high five! Sometimes the littlest things have the biggest impact! I have never experienced such a smooth transition to a new car! Thank you to your team, and all that they do! More
Had the pleasure of a great used car buying experience from O'Brien Mitsubishi & specifically Cade. The whole process far exceeded expectations, to which I'd recommend to any family or friends. On my visi from O'Brien Mitsubishi & specifically Cade. The whole process far exceeded expectations, to which I'd recommend to any family or friends. On my visit I notified Cade that I had some time for the process, but maybe not the usual length for these type of processes & he was able to still make it all seamlessly easy & quick. Had to wait for one thing to be fixed in the vehicle & Cade even went as to bring it to me on his off day, so again would highly recommend this place if looking for a vehicle. More
Great sales service. I had taken a test drive there the week before and had a pretty good idea of the vehicle I wanted. Cade Clarke’s low pressure pitch and presentation I had taken a test drive there the week before and had a pretty good idea of the vehicle I wanted. Cade Clarke’s low pressure pitch and presentation during said drive was the reassurance I needed to commit my purchase. The overall process was very quick and streamlined. I was able to trade in my old car within about 2 hours from arrival. I will definitely return to this dealership for all my service/sale needs. More
I found Cade Clarke to be extremely accommodating. I already knew which vehicle I wanted to buy when I went into the dealership. He was very knowledgeable about the vehicle. The few things he didn’t h I already knew which vehicle I wanted to buy when I went into the dealership. He was very knowledgeable about the vehicle. The few things he didn’t have an answer for, he researched and was able to explain in a timely manner. He tried to make the entire process as easy as possible. No high pressure here. Before I drove off the lot, Cade spent a good deal of time going over all the features of the auto. So in this way, I feel very comfortable recommending him as your next auto sales associate. More