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O'Brien Mitsubishi of Normal

Normal, IL

5.0
425 Reviews

600 Greenbriar Dr

Normal, IL

61761

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Showing 425 reviews

September 10, 2025

Jay, Cade and the sales team were great. Two thumbs up and a couple of toes. More

by alphawolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade, Jay Miller
Sep 11, 2025 -

O'Brien Mitsubishi of Normal responded

Thank you so much for the fantastic review! We’re thrilled to hear that Jay, Cade, and the rest of the sales team made such a great impression. Two thumbs up and a couple of toes – we love it! 😄 We truly appreciate your support and look forward to seeing you again!

September 03, 2025

This review is From Kathy Watson, We were treated very well at O'Brien Mitsubishi. We have purchased multiple Mitsubishi's over the years and really trust the service department. Ariess was very professio More

by Kathy11016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Sep 03, 2025 -

O'Brien Mitsubishi of Normal responded

Thank you so much, Kathy, for your continued trust and loyalty over the years! We're thrilled to hear that your experience with us was smooth and enjoyable. Ariess will be so happy to know you felt welcomed and well taken care of. Congratulations on your new 2025 Outlander Sport SEL—we hope you love every mile! We truly appreciate your kind words and look forward to seeing you again.

August 30, 2025

When I was stuck in a high payment high interest car of my own that was by all means beautiful, but definitely a financial burden, not only did James Rule put me in a car with better pricing by he put me i More

by Jrule1245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule
Sep 02, 2025 -

O'Brien Mitsubishi of Normal responded

Thank you for sharing your experience! We’re so glad James was able to help you out of a tough situation and into a car that’s not only more affordable but also one of the most beautiful on the lot — that’s a win-win! It’s great to hear the process was smooth and quick, and even better to know how happy you are with your new ride. We’ll be sure to pass your thanks along to James!

August 10, 2025

I had the pleasure in working with Cade Clarke! I reached out knowing what I wanted. He took the time to keep great communication and went above to send me videos on a couple different occasions. More

by Lacyhickle4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade
Aug 11, 2025 -

O'Brien Mitsubishi of Normal responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Cade provided excellent communication and went the extra mile to make your car-buying journey easy and enjoyable. We’re also glad Jason could help wrap things up smoothly—and we love that high five moment with your daughter! You're absolutely right—those little touches matter. We truly appreciate your recommendation and are honored to have earned your trust. Enjoy your new vehicle!

April 17, 2025

Do to my disability Aries brought me my brand new car. She sat with me and was very paty with all the questions I had More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aries
Apr 18, 2025 -

O'Brien Mitsubishi of Normal responded

Thank you so much for sharing your experience. We’re truly glad Aries was able to make the process easier and more comfortable for you. Her patience, care, and dedication to our customers really shine through, and we’re so happy she could personally deliver your brand new car. We appreciate your trust in us and are always here if you need anything in the future!

January 30, 2025

James Rule, Jay Miller you guys are awesome Holly loves her new Outlander Sport. And the deal was great More

by msmatches31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Miller, Jay Miller
Jan 30, 2025 -

O'Brien Mitsubishi of Normal responded

Thank you so much for the fantastic feedback! We're thrilled to hear that Holly loves her new Outlander Sport, and we're glad the deal worked out great for you. James and Jay will be so happy to hear your kind words. We truly appreciate your business and are grateful for the opportunity to assist you. If you need anything in the future, don't hesitate to reach out!

January 15, 2025

Had the pleasure of a great used car buying experience from O'Brien Mitsubishi & specifically Cade. The whole process far exceeded expectations, to which I'd recommend to any family or friends. On my visi More

by ertsta123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade
Jan 15, 2025 -

O'Brien Mitsubishi of Normal responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that your visit to O'Brien Mitsubishi, and specifically working with Cade, exceeded your expectations. We strive to make the car-buying process as seamless and efficient as possible, and it’s great to know that Cade was able to accommodate your time constraints while ensuring everything was handled smoothly. We're especially glad to hear that Cade went the extra mile by delivering your vehicle on his day off. Your recommendation means a lot to us, and we truly appreciate your kind words.

December 29, 2024

Great service and awesome people. Very direct and helpful.my sales rep was on another level More

by marlivia21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Clark
Dec 30, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with our team and that your sales representative exceeded your expectations. Providing direct, helpful service is our priority, and we’re so glad that we could make your experience memorable. We look forward to serving you again in the future!

December 14, 2024

Great sales service. I had taken a test drive there the week before and had a pretty good idea of the vehicle I wanted. Cade Clarke’s low pressure pitch and presentation More

by Ralliart Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Clarke, Jay Miller
Dec 16, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful review! We're so glad to hear that Cade's no-pressure approach helped you feel confident in your decision. It's great to know the process was quick and smooth for you. We look forward to assisting you with all your future service and sales needs!

December 12, 2024

I found Cade Clarke to be extremely accommodating. I already knew which vehicle I wanted to buy when I went into the dealership. He was very knowledgeable about the vehicle. The few things he didn’t h More

by niksmqm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cade Clarke, Jay Miller
Dec 13, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for taking the time to share your experience! We're so glad to hear that Cade provided you with excellent service and made your car-buying process smooth and stress-free. It's great to know that his knowledge and willingness to research any questions you had left you feeling confident and well-informed. We really appreciate your recommendation, and we're sure Cade will be thrilled to hear your feedback. Thanks again for choosing us, and we look forward to serving you in the future!

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