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O'Brien Mitsubishi of Normal

Normal, IL

Overview
Reviews
Vehicles
4.9
447 Reviews
Call Dealership (309) 454-1222
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600 Greenbriar Dr

Normal, IL

61761

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Showing 447 reviews

May 29, 2026

James is great! We love James, he’s the best in Bloomington! Go get your new Mitsubishi from James! More

by LA Rams
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James
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Jun 01, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for the fantastic review! We're thrilled to hear James provided such a great experience. We'll be sure to share your kind words with him. Enjoy your new Mitsubishi, and thank you for your recommendation! 🚗😊

May 29, 2026

JP was very informative and helpful as I’ve never purchased a car before. I had a wonderful experience here, highly recommend working with JP of you are thinking of purchasing a car. More

by Maddiecortopassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
May 29, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for your kind words and recommendation! We're thrilled to hear that your first car-buying experience was such a positive one. JP takes great pride in making the process informative, comfortable, and stress-free, especially for first-time buyers. We'll be sure to share your feedback with him. Congratulations on your new vehicle, and thank you for choosing us! We look forward to serving you again in the future.

May 29, 2026

One of the most knowledgeable dealerships I have ever been to in my 22 years of vehicle shopping. The staff was incredibly kind and I now have a new pedestal for what customer service should be More

by CalPutter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
May 29, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for the incredible review! We’re honored to hear that our team provided one of the best dealership experiences you’ve had in your 22 years of vehicle shopping. Delivering knowledgeable service and treating customers with kindness is exactly what we strive for every day. Your comments about our customer service truly mean a lot to us. Thank you for choosing us, and we look forward to helping you again in the future!

May 27, 2026

There was no better dealership, when you come here you get what you pay for. Top shelf service, with wonderful employees to guide you through choosing the right car More

by Norman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
May 27, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for the amazing review! We’re thrilled to hear you had such a great experience and felt well taken care of by our team. Providing top-tier service and helping customers find the right vehicle is exactly what we strive for. We truly appreciate your support and thank you for choosing us. Enjoy your new vehicle, and we look forward to seeing you again!

May 27, 2026

I recently bought a car from JP and he made the experience so enjoyable and efficient! I highly recommend buying a car from him if you’re in the Bloomington Normal area More

by Hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Velasquez
Report | Print
May 27, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for the wonderful review! We’re glad to hear Juan Pablo was able to clearly explain your options and help you feel more confident in your search. It’s great that you had such a positive, pressure-free experience. We truly appreciate your recommendation and look forward to helping you when you’re ready to finalize your deal. Thank you for choosing O'Brien Mitsubishi!

May 27, 2026

Cole Morgan was the best! He made the entire process exciting and enjoyable. O’Brien is the best and I would recommend Cole to anyone! More

by Halliberry321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan, Cole
Report | Print
May 27, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review! We’re so glad to hear Cole Morgan made your experience exciting and enjoyable from start to finish. It means a lot to know you had such a positive time working with him. We truly appreciate your recommendation and thank you for choosing O'Brien Mitsubishi. Enjoy your new vehicle!

May 27, 2026

We have purchased several cars from O’Brien Mitsubishi over the years. Cole has been patient and respectful. Shows us how to work the navigation system and other aspects of the vehicle that we are not fam More

by Institute1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cole Morgan
Report | Print
May 27, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for your continued trust and loyalty over the years! We’re thrilled to hear Cole has been patient, respectful, and helpful in making sure you’re comfortable with your vehicles—especially with features like the navigation system. We truly appreciate your recommendation and thank you for choosing O'Brien Mitsubishi time and time again. We look forward to helping you with your next vehicle!

May 23, 2026

Friendly and knowledgable staff, very nice facility. Every time I have needed a vehicle they have went above and beyond to help find the one that met my needs More

by Jmzn13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule
Report | Print
May 26, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for the wonderful feedback! We’re glad to hear our team has consistently been friendly, knowledgeable, and able to go above and beyond to help you find the right vehicle each time. It means a lot to have your continued trust and support. Thank you for choosing O'Brien Mitsubishi. We look forward to helping you again whenever you need us!

April 28, 2026

I had a good experience at this dealership. The staff was friendly, helpful, and answered all my questions. They made the process smooth and less stressful than expected. I appreciated their pa More

by Seanna.clewell2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blevins, Gabrielle Pate, Jay Miller
Report | Print
Apr 29, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you for the thoughtful review! We’re so glad to hear you had a good experience and that our team was friendly, helpful, and able to answer all your questions. Making the process smooth and stress-free is always our goal, so it’s great to know our team’s patience and professionalism made a difference. We truly appreciate your feedback and hope to see you again in the future! 🚗

April 24, 2026

James lives up to his name for sure! James Rule was very attentive and took the time to address my needs for a safe and reliable car, while scoring me an amazing deal at the same time!!! More

by cheleraydawn1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule, Jay Miller
Report | Print
Apr 27, 2026 -

O'Brien Mitsubishi of Normal responded

Thank you so much for the kind words! We’re thrilled to hear that James took great care of you and made your first car-buying experience both smooth and enjoyable here at O’Brien Mitsubishi. He truly takes pride in helping customers find safe, reliable vehicles at the best possible value. We appreciate your recommendation and are so glad you felt supported throughout the process. Enjoy your new car, and welcome to the O’Brien Mitsubishi family! 🚗

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