O'Brien Mitsubishi of Normal

Always friendly helpful services😊. Can get my car in for service as needed. Love the service department at OBrien Mitsubishi. Also have been very pleased with my sales person and the assistance I have recei service as needed. Love the service department at OBrien Mitsubishi. Also have been very pleased with my sales person and the assistance I have received in meeting with others at the dealership. More

All good...... I was surprised when we brought our vehicle in for a routine oil change and it was suggested we have our fluids changed, antifreeze, transmission and fuel injection when we just had it vehicle in for a routine oil change and it was suggested we have our fluids changed, antifreeze, transmission and fuel injection when we just had it done 4 months prior. More

Very pleasant visit. John Gustafson was accommodating and help me through the buying process. I was able to find something that is for me and with no rush help me through the buying process. I was able to find something that is for me and with no rush More

O'Brien continues to provide excellent and courteous service. They were quick, it was covered by my service plan, and there is great communication. I also love the free car wash. I will come back every service. They were quick, it was covered by my service plan, and there is great communication. I also love the free car wash. I will come back every time! More

Best dealership around! I always go to O’Brien, whether it’s to purchase a new car, service my existing car, or purchase a used car because I know I’m going to be treated by an honest and friendly staff. it’s to purchase a new car, service my existing car, or purchase a used car because I know I’m going to be treated by an honest and friendly staff. More

I received an invitation letter in the mail and went into claim my prize. I was not planning on buying a new car. But after receiving my prize I thought I would look. John, my salesman, was very helpful. He claim my prize. I was not planning on buying a new car. But after receiving my prize I thought I would look. John, my salesman, was very helpful. He showed me only vehicles that had the features that I was looking for and did not pressure me into ones that did not. He was very courteous with allowing me to take my time in my decision. He was able to work a deal for me that I could not refuse. So I left with a brand new car. Very pleased with his services. Thank you John G. More

I drive over an hour, past other Mitsubishi dealers because the service is exceptional . They always take care of the customer with courtesy and professionalism . Well done, team because the service is exceptional . They always take care of the customer with courtesy and professionalism . Well done, team More

Had excellent service experience. Staff was knowledgeable and friendly. Work was completed promptly and efficiently Will continue to have my vehicle serviced at O’Brien. and friendly. Work was completed promptly and efficiently Will continue to have my vehicle serviced at O’Brien. More

I have had O'Brien handle the two recalls for my Lancer. They have done an excellent job. They are quick and very friendly. The customer lounge is clean and comfortable. I like the way they set up the seati They have done an excellent job. They are quick and very friendly. The customer lounge is clean and comfortable. I like the way they set up the seating for social distancing ...felt safe! More

I have a Mitsubishi vehicle and ever since I started going there to get serviced they have been nothing but amazing there. Love that place. going there to get serviced they have been nothing but amazing there. Love that place. More