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O'Brien Toyota

Indianapolis, IN

4.4
18 Reviews

2550 North Shadeland Avenue

Indianapolis, IN

46219

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Showing 18 reviews

February 25, 2023

This is an amazing dealership. I am always treated with respect. When they finish with my service, Il am given a detailed description of the condition of my vehicle More

by Maryann Whitney
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ramon, Terry O'Brien
February 10, 2023

I’ve been going to them since mid 90’s and service has never changed- very courteous and friendly. They know their stuff and customer service is top of the line! More

by Pinoy kami
Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Schilling
January 21, 2023

All work was done As Agreed. Satisfied with results. Only improvement = having to pay for a rental car. Why? Car was required to be left overnight. With almost $800 worth of work More

by pfsmurphy
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry O'Brien
December 10, 2022

My second time there and just like the first fast great job and to the point. More

by chico48p1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry O'Brien
Jan 04, 2023 -

O'Brien Toyota responded

chico48p1, Thank you for your continued business and for trusting us to help you maintain your vehicle! Terry O'Brien

October 17, 2022

I was fine with the oil change they did. But they also replaced my cabin filter & charged $47 to do that. Suggested replacing break pads for $720. Way too high. I declined that. More

by charwetz
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Pierce
October 13, 2022

This is our first time buying at this dealership and it was a smooth process from beginning to closing the deal. Scotty was very helpful in organizing and arranging everything needed to complete the deal More

by okirk49
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scotty McLeod. 5 stars, Terry O'Brien
September 25, 2022

The staff is very friendly and accommodating. They have great communication with you. They do a great job serving our car. More

by BCCushing
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry O'Brien
September 04, 2022

Wes was absolutely fantastic. He got my new Sienna with all my necessary features when no other dealership could. More

by Sienna lover
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wes, Terry O'Brien
August 21, 2022

The staff is great across the board and the service was right on track and reasonably priced More

by Ciresijerry
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry O'Brien
March 19, 2022

Scotty helped me buy my new car and he was great! He was straight forward and didn’t ever try to upsell me. It was a good experience overall and I recommend this dealership. More

by Droble
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scotty McLeary
Mar 21, 2022 -

O'Brien Toyota responded

Droble, Thank you for sharing your experience working with Scotty! We appreciate your business and your kind review. Terry O'Brien

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