O'Donnell Honda
Ellicott City, MD
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929 Reviews of O'Donnell Honda
I had a wonderful experience at O-Donnell Honda. I never felt pressured or rushed, but always felt that I could ask anything or pop in any time during the process of buying my new car. They had everything r felt pressured or rushed, but always felt that I could ask anything or pop in any time during the process of buying my new car. They had everything ready ahead of time when they knew I was coming (to sign papers; to have remote start installed)and never seemed bothered when I arrived unannounced (to ask questions or look at the car again). Robert even had a rental car ready for me when he foufn out that the remote start install would take a few hours. Everyonein the dealership was friendly, even though they weren't working directly with me on my purchase. This is the second time I have purchased with O'Donnell Honda, and while I did test drive a few other makes of cars, Honda service and vehicles were by far the best. I won't even bother with other dealerships when I am ready for my next car...which considering it's a HOnda, may be a while! Thanks for everything! More
My experience with O'Donnell has been excellent. Our family has been driving Hondas for over 20 years, and this is the first car I have bought for myself. My mom's old car lasted 17 years, and due to th family has been driving Hondas for over 20 years, and this is the first car I have bought for myself. My mom's old car lasted 17 years, and due to the great service I was provided I was very inclined to buy from O'Donnell for myself. I thought the whole process once I decided on the car I wanted was very fast and easy, and overall was a great first experience. More
Terry Askin was very helpful with the purchase of our new CR-V. He was very thorough in showing us all the options of our car. The whole process from the time I saw the car on their web site until we drove CR-V. He was very thorough in showing us all the options of our car. The whole process from the time I saw the car on their web site until we drove off the lot with it was a very smooth and quick process. I would definitely recommend O'Donnell Honda to anyone who is in the market for a new car. More
My experience with the sales and service department has been outstanding. Everyone there works with your schedule to make things work to fit your need. When I bought my Odyssey, Jerry went out of his way t been outstanding. Everyone there works with your schedule to make things work to fit your need. When I bought my Odyssey, Jerry went out of his way to work with me to make it happen. He answered all my questions no matter how many times I called. More
the sales man JT is very articulate, precise and easy to deal with in terms of numbers, he specifically knows what he is selling as well as the product knowledge, no hassle, no pressures, which i thought it deal with in terms of numbers, he specifically knows what he is selling as well as the product knowledge, no hassle, no pressures, which i thought it would be long day for me to deal with dealership, overall, the presentation of price, the car was in deed a good deal, and we thought that finance officer gave me a chance to decide without pressure, i recommend this dealership with A 4 STARS!!!! there is a great impression this dealesrship will stay in the business for long because of the good rapport between customer and sales staff.........thanks for the help guys especially my salesman JT.....l. More
Buying a car from O'Donnell was a pleasant experience. I think that I always got correct and quick answers to my questions and concerns. Merle and Musa were great. I spent a lot of time looking around at o think that I always got correct and quick answers to my questions and concerns. Merle and Musa were great. I spent a lot of time looking around at other cars and dealers, both in person and online, and feel they were by far the best. In addition their price was the lowest I found. More
My husband contacted Jerry to compare prices with other Honda dealerships. He was reponsive, friendly and extremely willing to work with us. He offered to beat other dealership's prices and was true to his Honda dealerships. He was reponsive, friendly and extremely willing to work with us. He offered to beat other dealership's prices and was true to his word. His partner JT actually worked with us on the night of the sale and honored the agreement that my husband and Jerry had come to on price without any questions. We completed the sale in an efficient manner. JT, Jerry and the finance/loan person were great, answering all questions we had. They really made the experience a great one. More
I could not have asked for a smoother experience in purchasing a new car. Our sales person was knowledgeable, friendly and made purchasing our vehicle easy. The overall process was efficiently managed purchasing a new car. Our sales person was knowledgeable, friendly and made purchasing our vehicle easy. The overall process was efficiently managed and we were not kept waiting for extended periods of time. 15 years ago I bought a car at the same dealer and had an easy experience. This is part of the reason we went back and not to another Honda dealership in the area. I am pleased to say that my experience this time was just as good. More
It was direct, no beating around the bush, say one and deliver another (a car buying experience I have had before), hassle free, simple, straightforward, a sales associate who is inclined to work around y deliver another (a car buying experience I have had before), hassle free, simple, straightforward, a sales associate who is inclined to work around you and leave it convincing and pleasant - an experience I cherished. U rock JT Fields..... More
My car buying experience at O'Donnell Honda was the best I have ever had. I have purchased over 10 cars in the past and this was easily the best I have been treated and dealt with from the beginning to the I have ever had. I have purchased over 10 cars in the past and this was easily the best I have been treated and dealt with from the beginning to the end. From prompt curtious replies to my emails and phone calls to the upfront no hassle pricing I recieved allowed me and my family to decide quickly on our new car. The financing was done quickly and without hassle. Cheri Glossinger the internet sales representative, was a breath of fresh air and extremely helpful. I would recommend O'Donnell Honda to anyone looking to be a new car without hesitation. More