O'Fallon Buick GMC

Made you feel welcome, salesman went above and beyond. Answered all my questions in a professional manner. Answered all my questions in a professional manner. More

Overall it was a good experience except for the car load of people smoking pot in the car next to me as I loaded gear into my new truck. Not sure what they were doing as they didn't appear to be car shoppin of people smoking pot in the car next to me as I loaded gear into my new truck. Not sure what they were doing as they didn't appear to be car shopping. More

Derrick and Christy did a phenomenal job of helping us order a Yukon as well as setting expectations for arrival of the vehicle. order a Yukon as well as setting expectations for arrival of the vehicle. More

Paid for an oil change and routine maintenance and my tires were not rotated. I only know this because the same time has been losing air over the last few weeks. Who knows what else they’ve charged for a tires were not rotated. I only know this because the same time has been losing air over the last few weeks. Who knows what else they’ve charged for and overlooked. I wasn’t going to say anything aside from never returning, but you all are sending me a thousand emails asking me to rate my service. Gotta love shops that take advantage of women. More

NIK always takes good care of my service needs every time. VERY PLEASED with evert service I received . time. VERY PLEASED with evert service I received . More

Service guys awesome. Took care of us without any hassle. I have had awful service at other places. Not here. We will be back. Took care of us without any hassle. I have had awful service at other places. Not here. We will be back. More

Would not recommend for tire rotations. My tires were rotated but rebalance was not completed. Upon driving on highway after rotation I experienced significant shake/vibrations in my steeri My tires were rotated but rebalance was not completed. Upon driving on highway after rotation I experienced significant shake/vibrations in my steering wheel and entire truck at speeds 50mph+. I brought back to service center immediately and was told a rebalance was not performed when they did the rotation and I would need to schedule an appt. When your service department does not perform service correctly resulting in something that could cause wrongful tire wear & damage, they should immediately resolve the issue. I have travel to do and can’t wait for a scheduled appt, so I took it to Discount Tire who free of charge took a look…they found that the front wheels were significantly off balance (post your rotation) and also that the lug nuts were not torked correctly causing the wheels to not be sitting flush on the hubs. . More

Outstanding Team. General Manager, Salesman, Finance were all honest and easy to talk to; making the right things happen. General Manager, Salesman, Finance were all honest and easy to talk to; making the right things happen. More

Great experience. Blake was great to work with. Excellent communication. They are doing great things at O'Fallon Buick GMC. Blake was great to work with. Excellent communication. They are doing great things at O'Fallon Buick GMC. More

I have never experienced the level of customer service exhibited at O’Fallon Buick GMC. It did not matter who your sales person was every one present was there to make sure you were comfortable. Working w exhibited at O’Fallon Buick GMC. It did not matter who your sales person was every one present was there to make sure you were comfortable. Working with Roger Silva was a very enjoyable experience. The finance department was off the charts in efficiency and knowledge. I have already been making referrals! More