O'Fallon Buick GMC

What started out as bad experience due to a sale consultant with little experience and less then professional appearance, was quickly turned around. Not knowing it was the dealerships owner. He st consultant with little experience and less then professional appearance, was quickly turned around. Not knowing it was the dealerships owner. He stepped forward and assigned Zach. to assist us. He was extremely knowledgeable and answered all our questions. He helped close our deal and prep the vehicle within an hour so we could take it home prior to an engagement we had to attend. He then came back in on his day off to help set up the OnStar and XM radio and go over all the functions of the vehicle. He went well beyond our expectations. Zach turned the experience around to make us extremely satisfied. More

Beau was extremely helpful, told him exactly what I wanted and he made it happen without back and forth, very quick and easy process! Mike was great, not pushy, very personable and helped me stay under wanted and he made it happen without back and forth, very quick and easy process! Mike was great, not pushy, very personable and helped me stay under my budget. More

Extremally satisfied with the level of attention me and my truck receive each visit. I finally found a trusted partner. my truck receive each visit. I finally found a trusted partner. More

The service department was excellent. They told me what I needed to know, and the service is really good. They told me what I needed to know, and the service is really good. More

My wife and I had a very good experience with this dealership. Our sales consultant Zach Dingley was very helpful in the purchase of our Buick. dealership. Our sales consultant Zach Dingley was very helpful in the purchase of our Buick. More

Quick to greet us, knowledgable, friendly, explained things, did not rush through things, we'll be back. things, did not rush through things, we'll be back. More

This Dealership is just first class all the way around. I am so happy to have made the decision to establish our service needs here. Everyone that we have made contact with is very professional and cordial I am so happy to have made the decision to establish our service needs here. Everyone that we have made contact with is very professional and cordial, from calling in to make our appointment to dropping off and picking up our vehicle. This recent visit we were met by a service advisor named Jim. He was very professional, personable and cordial. He took care of us in a very timely manner and offered to give us a tour of the dealership. The owner also makes his rounds, politely and professionally, asking and assuring that all customers are being taking care of. You can tell he takes great pride of his dealership and his integrity flows down through his employees. And the waiting area is phenomenal. Comfortable and all the conveniences. How often can you say, that you really don't mind waiting. More

Please save your money and time by using other reputable dealer services in the area. dealer services in the area. More

The service and customer service has always been excellent! All the personnel are friendly and pleasant. excellent! All the personnel are friendly and pleasant. More

Care is not taken when looking for items ie the tire lug to change the tire vs. calling. Also status updates about tires and breaks conditions are not provided to change the tire vs. calling. Also status updates about tires and breaks conditions are not provided More