O'Fallon Buick GMC - Service Center

Ease to schedule, efficient, professional. Work done well. Large, clean waiting area. Team members kind and friendly. Work done well. Large, clean waiting area. Team members kind and friendly. More

I went to O'Fallon Buick GMC for an inspection of my 2023 GMC Acadia prior to renewing my license plates. I purchased my Acadia there. I was unfortunately late to my appointment by about a 1/2 hour, due to GMC Acadia prior to renewing my license plates. I purchased my Acadia there. I was unfortunately late to my appointment by about a 1/2 hour, due to a traffic accident that backed up traffic. They were very understanding, and proceeded to do my inspection in a time-efficient manner. This dealership always provides excellent service. More

It would have been great if I didn’t have to come 3 times to get one problem fixed when it should have been fixed the first visit. I also had to dive from Warrenton to Ofallon both ways in terrible traffic to get one problem fixed when it should have been fixed the first visit. I also had to dive from Warrenton to Ofallon both ways in terrible traffic 3 times! They seemed to not believe me when I told them the problem & that’s what makes me mad, could of been done quicker & more efficiently It works great now though More

Joe and service department always do a great job communicating with me. I trust them with all my GMC services. communicating with me. I trust them with all my GMC services. More

Worked was completed on time. Would highly recommend using them for any service your vehicle needs. Would highly recommend using them for any service your vehicle needs. More

Everyone was business friendly just didn’t go the extra smile to receive 5 stars. I would recommend if asked. smile to receive 5 stars. I would recommend if asked. More

This dealership cares about their customers. From service to sales they make sure the customer is happy. From service to sales they make sure the customer is happy. More

They were great. On time, friendly, informative, etc. I will definitely be back for my next appointment On time, friendly, informative, etc. I will definitely be back for my next appointment More

Don, Joe and Nik are very friendly and professional. They inform me of what service my vehicles need immediately and areas that will need service down the road. They inform me of what service my vehicles need immediately and areas that will need service down the road. More

I will only bring my vehicles to this location! Every single time I come here, I get the best customer service, and my cars are always in great shape leaving there. Nik is usually who helps me each Every single time I come here, I get the best customer service, and my cars are always in great shape leaving there. Nik is usually who helps me each time and he is just wonderful! Cannot say enough about him other than you hired an amazing employee and he deserves a raise with his amazing customer service he provides! He is Very intelligent and honest, and will always make sure I’m in a safe vehicle! He even goes the extra mile and offers to give me a lift to my work if it’s going to be a while for my car being serviced or raining! Cannot beat the service and care that is given here! Wont ever go anywhere else! More