O'Fallon Buick GMC - Service Center

A lot of fast talking without listen. Simple tasks were difficult causing me 2 day of vacation when work should have been done before pick up. Also had to make 3 trips to DMV for the lac Simple tasks were difficult causing me 2 day of vacation when work should have been done before pick up. Also had to make 3 trips to DMV for the lack of paperwork. I wrote a check for a new truck and spent 2 days of my life trying to fix your dealerships mistakes and a full tank of gas. More

the dealership is very clean, and the staff is very friendly. They even washed my car. friendly. They even washed my car. More

The service department is very friendly. No pressure with add on. They offer but don’t push. No pressure with add on. They offer but don’t push. More

I asked them to relearn my tpms sensors and they claimed they could not do it. They tried to charge me a diagnostic fee to do it. I took the truck home and bought a cheap tool on Amazon and relearned them m they could not do it. They tried to charge me a diagnostic fee to do it. I took the truck home and bought a cheap tool on Amazon and relearned them myself in 15min. More

The service department worked hard at finding the intermittent vibration in my car. They never disappoint. intermittent vibration in my car. They never disappoint. More

They repaired my car after it was car jacked. You had the car for approximately 3 months. The crash warning system does not work now, you were paid to detail and deodorize the inside of the car(w You had the car for approximately 3 months. The crash warning system does not work now, you were paid to detail and deodorize the inside of the car(was not done) you were paid for all the replacement parts ( you still have not sent me the inside mirror wire cover) No one ever picks up the phone or returns your call in the service dept. More

Quick easy and will absolutely get service done there again! We recently bought an SUV at the dealership as well and it was the smoothest car buying process we have ever had, and we buy a lot of cars! again! We recently bought an SUV at the dealership as well and it was the smoothest car buying process we have ever had, and we buy a lot of cars! More

First experience was not too good but I will try them again and see how it goes. Several delays. People were very nice and very clean shop. again and see how it goes. Several delays. People were very nice and very clean shop. More

Easy to deal with. Service advisors are all very helpful and communicate well about your vehicle. Service advisors are all very helpful and communicate well about your vehicle. More

We had a few things we wanted check out on our SUV along with an oil change and they took care of everything and got it running good as new again with an oil change and they took care of everything and got it running good as new again More