554 Reviews of O'Fallon Buick GMC - Service Center
I was able to get my car in quickly. They had to order a part and I waited about 4 days for it to come in stock. When they called, I was able to get my car back in for repair (under warr They had to order a part and I waited about 4 days for it to come in stock. When they called, I was able to get my car back in for repair (under warranty) within 2 days. The service department is professional. The dealership is clean and neat. We appreciate the complimentary snacks and drinks while waiting for your car to be serviced. I would recommend this dealership. More
The people were very friendly and helpful. The experience was great and I will be back. The experience was great and I will be back. More
Very disappointed. we took our truck in foe an oil change and a 45,000 mile checkup and while it was being serviced, the engine was blown. After the company fixed it, we took our truck in foe an oil change and a 45,000 mile checkup and while it was being serviced, the engine was blown. After the company fixed it, the statement on the paperwork read, "Customer states vehicle has power but will not start, check and advice on needed repairs" This is not what happened... More
Excellent communication, the service adviser was very helpful. I will definitely be back again! Excellent helpful. I will definitely be back again! Excellent More
I called the service department and asked about an appointment. They got me in the next day. appointment. They got me in the next day. More
Was fast and very smooth. Work completed by the date they stated. Very well done. Work completed by the date they stated. Very well done. More
Always amazing. Great service, and very friendly and accommodating. Nick in Service is amazing. Thanks for always getting me in at the last minute. Great service, and very friendly and accommodating. Nick in Service is amazing. Thanks for always getting me in at the last minute. More
Great service, respnsive, pleasure to deal with. The work you in on service in less than a week The work you in on service in less than a week More
I went in to have them check my brake pads (because I was having to push the pedal down to the floor to get it to stop), a fluttering sound when the car was on, and the air filters. Also had a coupon for com having to push the pedal down to the floor to get it to stop), a fluttering sound when the car was on, and the air filters. Also had a coupon for complimentary service for checking all my fluids. I was told they only had one of the filters of the 2 that was needing to be replaced (which I paid for), I got 2 new tires elsewhere because I knew before they told me my retread was low, and I got a new battery on my own as well since they said mine failed. 3 days later and I’m still getting fluttering sounds, brakes are no different (no big deal… just a major safety issue -_-) And my “change oil” reminder keeping popping up now….. after they JuST checked fluids. Not happy!! And I wasted 2 hours of my time to hardly have anything fixed at all!! More
Very happy with the team at O'Fallon GMC. Very prompt and detailed. Thanks for the free car wash! Very prompt and detailed. Thanks for the free car wash! More