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O'Fallon Buick GMC - Service Center

O'Fallon, MO

4.7
566 Reviews

566 Reviews of O'Fallon Buick GMC - Service Center

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December 15, 2023

The service and customer service has always been excellent! All the personnel are friendly and pleasant. More

by dctorminio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Care is not taken when looking for items ie the tire lug to change the tire vs. calling. Also status updates about tires and breaks conditions are not provided More

by DEEWHITJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Thanks to Joe Peters, the best service advisor I've ever worked with in my 53 years of driving and owning/servicing a vehicle. More

by NHENDEL03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Easy to get into. Manager super helpful and friendly, work performed quickly and expertly, and right on time with your appointment. More

by BOBBRUNERREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariel Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wilkins, Nathan Dry
December 10, 2023

They got me in at a convenient time and were very fast getting my vehicle done in a timely manner. More

by DENRH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

They are always friendly and let me know any upcoming service I Wii need in the future More

by TWORKSHUNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Excellent from scheduling, to service, to check-out! The waiting area is great and the staff are extremely friendly and customer centered. More

by JTBUCKNER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

This is the second visit I have made to this location and I have been very pleased with the service I have received. As a matter of fact Suntrup Buick is less than a mile from my house and I drive almost 30 More

by hamiltondonna83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Great sales and service departments. Blake in sales helped me maneuver a lease buyout option and Nik in service facilitated all necessary maintenance needed; flawless and fast. Darric, t More

by Rich Giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Sobelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

The staff was accommodating and very helpful and supportive of my concerns I am having with my vehicle. They made me feel comfortable about bringing my vehicle to the dealership and coming up with More

by TBERNSTETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Halaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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