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O'Meara GMC - Service Center

Thornton, CO

3.6
307 Reviews

307 Reviews of O'Meara GMC - Service Center

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October 01, 2024

Had an amazing experience in service Kenzie highly recommend will definitely come to this service More

by Dilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie
Oct 01, 2024 -

O'Meara GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenzie and our team, and we look forward to working with you again. Timothy Cordova Digital Manager social@omearamotors.com

July 28, 2024

Kenzie is awesome, she has the best customer service. She got me on for my oil change same day. Had a smile from beginning to end. GMC is lucky to have her as a front row employee. More

by maricelah77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie, Jeff Lagrange
Jul 28, 2024 -

O'Meara GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kenzie here at O'Meara GMC. Timothy Cordova Digital Manager social@omearamotors.com

July 13, 2024

Kenzie, she is the best, love her, wonderful. If I need anything she’s the one to call. Thanks again Kenzie for all your help ❤️ More

by Onlyonie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie
Jul 15, 2024 -

O'Meara GMC responded

Thank you for choosing O'Meara GMC. Your feedback and rating mean a lot to us. We're glad Kenzie was able to help, and we hope to see you again! Timothy Cordova Digital Manager social@omearamotors.com

May 08, 2024

Horrible Integrity and Ethical Experience provided by your dealership. Took my 2016 buick enclave for an oil change and to have my starter replaced at Omera Buick/GMC in Westminster, CO. These servic More

by BUICKENCLAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't blame one technician, but do blame the whole Company. Work ethic, along with integrity, clearly is an issue at Omera Buick/GMC
May 09, 2024 -

O'Meara GMC responded

Thank you for sharing your experience and concerns. We sincerely apologize for the dissatisfaction you've encountered with the service provided at our dealership. Please rest assured that we have brought this to the attention of our Service Manager to thoroughly investigate the issues you've mentioned, including the pricing and condition of your vehicle post-service. We value integrity and aim to maintain the highest standards of service. Your feedback is crucial for us to improve and ensure that all our customers receive fair and respectful treatment. Thank you again for bringing this to our attention.

April 22, 2024

Ever since I picked up my vehicle I've been having problems I can't get ahold of my service advisor I've called every day I've left messages and no one has called me back More

by jolen1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annissa Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

Showed up in the middle of vacation with a broken truck. I know they can’t always help everybody but they were there when I needed them. Amazing service thank you! More

by BLAMKIN86
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AZ
Aug 08, 2023 -

O'Meara GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 05, 2023

Great service! They always do a good job when they service my vehicle. I always go to omera More

by Skwhitman94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

O'Meara GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara GMC.

July 29, 2023

Not satisfied with my service, I still hear the issue I took in for completely not satisfied! No communication I dropped it off Monday morning I had to call my self Wednesday at noon to see what’s the stat More

by albanita1995
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
technicians
Aug 03, 2023 -

O'Meara GMC responded

Thank you for your review. We're sorry your visit didn't go as planned. Your review has been brought to the attention of management and a representative will be in touch with you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 28, 2023

Annissa is amazing she is probably the best services rider you have and I’ve dealt with a few of them. More

by qrsfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

O'Meara GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 16, 2023

Salesman was great financing was great. Only thing was I wish salesman and financing would’ve told me that my car went up from 37,000 to 50 something thousand after financing I probably wou More

by Joeymora58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Yeanoplos, Gray Thompson, Jonathan Leonas, Jeff Lagrange
Jul 17, 2023 -

O'Meara GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara GMC!

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