O'Meara GMC - Service Center

I took my car to get the suspension checked and they didn’t do anything my car still asks to be checked from the same thing but yet they still made me pay even though they did not check what I asked and didn’t do anything my car still asks to be checked from the same thing but yet they still made me pay even though they did not check what I asked and also they had my car for five days I had to look for someone that actually does their job More

Did not communicate at all did not help with the warranty Could never get ahold of her when needed Could never get ahold of her when needed More

I had a serious problem with my car. The technicians at the Buick dealership were the only ones to figure out what was wrong with it. The technicians at the Buick dealership were the only ones to figure out what was wrong with it. More

Lleve mi camioneta y duro dos día y no le hicieron nada. Según que no tenían lo que necesitan para poder arreglar el trabajo y que ellos me llaman cuando tenga la pieza. Según que no tenían lo que necesitan para poder arreglar el trabajo y que ellos me llaman cuando tenga la pieza. More

My first time here told me 3 days but it was 8 but it probably was the warranty probably was the warranty More

They finally diagnose the problem, when nobody else could figure it out and solved the problem very inexpensively figure it out and solved the problem very inexpensively More

Waited for 20 minutes just to be checked in for an oil change and tire rotation. When scheduling I was told it would take about an hour and could wait. When dropping off my vehicle I was told that it was change and tire rotation. When scheduling I was told it would take about an hour and could wait. When dropping off my vehicle I was told that it was realistically going to be 1.5-2 hours. A Lyft was ordered for me to take me home. After 4.5 hours of not hearing anything about it being ready and calling multiple times with no one picking up I showed up in person and was called as I was walking in. 4.5 hours for a scheduled oil change and tire rotation is absurd. More

A lot of work was put on the truck the first time. And we have a lot more work that needs to be done. I have to work out my schedule so that I can drop the truck off to get the rest of the work done. And we have a lot more work that needs to be done. I have to work out my schedule so that I can drop the truck off to get the rest of the work done. Brake pads need to be replaced on the faunt wheels. Passenger side axle gasket has to be replaced. The steering mechanism has to be worked on. I will try to get the truck in for repair there in a couple weeks. Thanks for all your help. More

She was absolutely amazing. Seriously on top of everything. She explained everything better than any car dealership service rep I have ever talked to, and she is super pleasant Seriously on top of everything. She explained everything better than any car dealership service rep I have ever talked to, and she is super pleasant too. I have the impression her workload is quite high, but even then she took extra time to explain everything in detail to me. She should be promoted, if you guys have any open management spots available. I mean it!! More

Totally understaffed and overworked. Chaos. 7 vm to various phones - no return calls...emails too. Zero communication. Where is the GM phone # on website??? Dropped off wed am, crickets Chaos. 7 vm to various phones - no return calls...emails too. Zero communication. Where is the GM phone # on website??? Dropped off wed am, crickets for comm. Finally got ahold of a voice friday. $82k for a truck and the service communication is extremely sub par.... More