O'Neil Nissan - Service Center

Fast and easy service I took my car in for 22kservice and to have my battery checked. I’m taking a road trip and wanted my car in top shape. I was there for about an hour.. I took my car in for 22kservice and to have my battery checked. I’m taking a road trip and wanted my car in top shape. I was there for about an hour.. easy checkout and I was on my way. More

fast and friendly I was in last week for service. I wanted them to check a noise in my car and do an oil change and I had an 8am appointment and I was out by 9 AM a I was in last week for service. I wanted them to check a noise in my car and do an oil change and I had an 8am appointment and I was out by 9 AM and they even washed my car More

Express oil change Fast and thorough express service! Only took 45 minutes! Justin was very friendly and accommodating and explained what was provided during my service Fast and thorough express service! Only took 45 minutes! Justin was very friendly and accommodating and explained what was provided during my service visit. Charges were minimal for all that was done. More

Always friendly, promptand well done I have been a customer of O'Neil Nissan for years and I have leased and bought cars there. Even though the buying and leasing seems to be typically so I have been a customer of O'Neil Nissan for years and I have leased and bought cars there. Even though the buying and leasing seems to be typically somewhat stressful, at least O'Neil minimizes the stress. I do not like the negotiating process which seems unduly burdensome. However, the online services which provide close approximations of the price to be paid helps the process. I especially want to commend the service manager, Tom Olkowski, who is the frontline person for the service work. Typically, as customers we do not see the mechanics, but they must be well-trained and responsible with Tom in charge. The service writer I usually deal with, also named Tom, is always attentive, friendly and efficient I have known the service manager for years and while no one is indispensable, he comes pretty close. I know the owner, Bill O'Neil, and he has vouched for that statement. I almost forgot Justin Hopp who is in charge of the Express Service. Since I typically use the express service for oil changes and other minor work, he is the one I see. He is efficient, friendly and easy to deal with. More

10 years of Satisfaction. Tom Olkowski, Tom Chester, Justin Hopp, Peg and Mary are all TOP NOTCH. Best Team ever ! Thank you for all of your help every time I come in for servi Tom Olkowski, Tom Chester, Justin Hopp, Peg and Mary are all TOP NOTCH. Best Team ever ! Thank you for all of your help every time I come in for service !!! Always professional and always honest and up front and willing to share with you the issues and the solutions and always with a smile !!! More

Excellent Customer Service The staff at the Express service were as courteous as always. You are always greeted with a smile. was in for an oil change and tire rotation(part o The staff at the Express service were as courteous as always. You are always greeted with a smile. was in for an oil change and tire rotation(part of my maintnence plan). they had me in and out in about 30 minute. While I waited for my car i was greeted by the sales staff who are always eager to speak to you while you wait. Thanks for the Great Service. More

Excellent service, got work done fast The employees were very friendly and knowledgeable, worked with my schedule and got it done very quickly. Price was great, and they wash your car for The employees were very friendly and knowledgeable, worked with my schedule and got it done very quickly. Price was great, and they wash your car for you when they are done. More

Lengthy wait for a simple oil change I usually rate O'Neil Nissan with 5 stars for the overall work and customer service. My disappointment is due to the 1 1/2 hour wait for a simple oil I usually rate O'Neil Nissan with 5 stars for the overall work and customer service. My disappointment is due to the 1 1/2 hour wait for a simple oil change. Nissan offers the special oil change service for a fee at time of purchase. Years ago, you promised an oil change within 30 minutes and you kept to your word! Things have gone down hill in the last few years. Not only do you no longer promise a 30 minute wait, you will not allow me to make an appointment for my oil change, hence the 1 1/2 hour wait. This is very disappointing considering my past history with you. More

Power Steering issue The service department is what keeps me coming back to O'Neil Nissan. I have always been a fan of Nissan Altimas since 1993 and, because of O'Neil's s The service department is what keeps me coming back to O'Neil Nissan. I have always been a fan of Nissan Altimas since 1993 and, because of O'Neil's service team, I have been able to put many miles on my cars. My last was a 2005 Altima before purchasing (always at O'Neil!) my 2016 SL. When I have a problem, it is pinpointed, explained and resolved. I also have observed the same friendly, informative conversations each service member has with other customers in the waiting area when their car is ready. I never have to worry about problems when leaving the dealership, I always feel that they put our safety first. More