O'Neill Honda

Great staff, efficient buying experience Adam Shackelford was fantastic to work with - kind, professional, and very helpful in finding the right Civic model. All the staff were super friendly Adam Shackelford was fantastic to work with - kind, professional, and very helpful in finding the right Civic model. All the staff were super friendly, the entire purchasing process was smooth and efficient, and it wasn't high-pressure. Great service all-around! More

Very disappointed in our service We have been loyal customers for this dealer for last several years and have bought a new vehicle from them. Went Saturday to buy a vehicle for my dau We have been loyal customers for this dealer for last several years and have bought a new vehicle from them. Went Saturday to buy a vehicle for my daughter and it was not a good experience. Drove the car and discussed a price, salesman put it in writing and we signed it. I left to get something from home we needed and as soon as I left they tell her they can’t honor the agreed price because it didn’t leave them enough profit. The best they would do was $500 over what we agreed on. Then there was an issue with the financing because we were using her bank from Oklahoma and they finally agreed to let me write a personal check for the car and the bank could deposit the money in my account to cover it. They first wanted to check my credit. I asked to be sure it was going to only be a soft check and even offered to log into CreditKarma and show them my score. He lied straight to my face and said it was only a soft check. Of course, the following day I am notified from CreditKarma it was a Hard check and effected my credit. Need less to say I sure hope the $500 was worth all the unethical things they had to do for it. My other daughter is in the market for a new Honda we would’ve went to Oneill for. Not a chance now. We also will replace our Honda Pilot soon. Another sell they will never get. They should consider there are numerous other Honda dealers in the metro and we chose them. NEVER AGAIN. BUY AT YOUR OWN RISK. All of this occurred after we started at their lot, which opened at 0900. Never saw anyone, called the office twice and we’re told a salesman would be right over, waited 30 minutes and left. We did return later to give them another shot. More

Great buying experience. Bob Carey was great to work with, He knows the vehicles well and was not high pressure. He recommended the Costco Auto program. The purchase and fi Bob Carey was great to work with, He knows the vehicles well and was not high pressure. He recommended the Costco Auto program. The purchase and financing was very efficient. I would recommend Bob and Oneil Honda. More

Great car leasing experience. Jesse was attentive and did an excellent job of explaining and demonstrating all the features of the hybrid Accord. Love the car and the quietness. Jesse was attentive and did an excellent job of explaining and demonstrating all the features of the hybrid Accord. Love the car and the quietness. The finance department was quick, efficient and did not pester you to add on after market items. Definitely recommend this dealership! More

Happy buyer I got a prompt and thorough response to my email inquiry. All of my interactions at the dealership were courteous and helpful. I was very happy with m I got a prompt and thorough response to my email inquiry. All of my interactions at the dealership were courteous and helpful. I was very happy with my experience. More

Easy and efficient! Buying experience was simple and straightforward. Went in pretty much decided on what we were going to purchase no hard selling just offering of info Buying experience was simple and straightforward. Went in pretty much decided on what we were going to purchase no hard selling just offering of information and all the available options. Whole process was efficient and easy! More