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O'Neill Honda

Overland Park, KS

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726 Reviews

7979 Metcalf Ave

Overland Park, KS

66204

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726 Reviews of O'Neill Honda

August 16, 2019

Best Honda Dealer in Town We bought a Honda in 2009 at O'Neill Honda and had such a good experience we went back for the trade in and new car purchase. Adam was very knowledgea More

by DTRUMBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Shackelford
August 14, 2019

Extremely bad service So, many things went wrong. I had am appointment, but they couldn't find it. Even though I had emails from the dealership They did not do the multi More

by Aardvark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know his name
Aug 14, 2019 -

O'Neill Honda responded

Hello Aardvark I apologize for the poor experience you had on your last visit. i would like to have your vehicle information I could research this visit to ensure this does not happen to anyone else. I do have two new advisors but still this makes no sense. We try to do a complementary exterior wash on every vehicle unless there is damage on vehicle that the car wash would grab hold of. We also do a multi point inspection on every vehicle unless instructed not to do so. Honda vehicles have be using 0W20 synthetic oil since 2000. We use Honda's oil that is produced by Mobile. We do appreciate your business. Please let me know if there is anything I can do to regain your confidence. Sincerely Randy Francis Service Director O'Neill Honda 913-383-4154

August 14, 2019

Helpful staff Everyone at O’Neill was friendly and helpful. Ibrahim kept me informed about the status of my new car purchase. He followed up on any questions I had. More

by Passport2019
Recommend Dealer
Yes
Employees Worked With
Melissa Adrian, Abraham Nader
August 12, 2019

Best car buying experience I have ever had! Kudos to Abraham (my salesman).I was not in the market for a new car. I received a phone call from Abraham explaining to me the details of turning in More

by Lonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly (in finance), Gary Newman, Abraham Nader
August 10, 2019

Excellent experience Thank you O’Neill crew for making my leasing experience both pleasant and memorable! You folks are a true testament for an excellence experience! Spec More

by AnnB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly and Jason , Jessey Cohen
August 10, 2019

Outstanding car buying experience Purchased a pre-owned Highlander for my wife. Worked with Lee Peregrine to complete purchase. Lee was very professional and easy to deal with. Overall More

by csh1259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Peregrine
August 06, 2019

7th Honda from O'Neill O'Neill sales and management personnel were very helpful and willing to work with you on the vehicle you wanted and pricerange you wanted to be in. More

by wah4034
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Canon
August 03, 2019

Good experience. Easy process. Flexible, accommodating dealership. Abraham was cordial and efficient. And kudos on his US Citizenship! Glad to see dealer is closed on Sunday so st More

by Abraham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham Nader
August 02, 2019

Enjoyable Car Experience The entire process was very enjoyable at O"Neill. Jordan our salesman was very detailed in working with us and what we were looking for. He explained More

by PAULAHARP27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Knoll
August 02, 2019

New crv We appreciated the time and concern each person took in our behalf. Bob was a pleasure to work with. He took the time to tell us about each feature o More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Carey, Gary Newman
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