O'Rielly Chevrolet

2015 dodge I buy a car and the engine light came on the 1 day I buy it it's the 5 time I take the car and thay can't fixed and they not answer I buy a car and the engine light came on the 1 day I buy it it's the 5 time I take the car and thay can't fixed and they not answer More

Amazing experience I never take the time to write reviews but HAD to for this purchase. My husband and I had a fabulous transaction, every person we interacted with, inc I never take the time to write reviews but HAD to for this purchase. My husband and I had a fabulous transaction, every person we interacted with, including the GM Carlos, our sales rep Erik, and finance was very helpful, fast and efficient. All our needs AND WANTS were met in a swift and timely manner. We have purchased many cars, this transaction was also very fair, didn’t feel a “sale” pushed on us, they genuinely cared about meeting our families needs. We are so grateful. Thank you so much for going above and beyond for us. More

Used Car Purchase I purchased a 2018 Ford Edge at O’Rielly. It has 28K miles. After the typical back & forth I left with the vehicle 4 hours later. The car needs fro I purchased a 2018 Ford Edge at O’Rielly. It has 28K miles. After the typical back & forth I left with the vehicle 4 hours later. The car needs front tires after further inspection & they don’t want to replace them now. It’s been 2 weeks & they still haven’t paid off my trade in. So now I’m getting calls from the lien holder wanting me to pay for a car I no longer own. Selling a near brand new car that needs tires & not paying off my trade in a timely manner equals an overall poor experience. More

Products and services Horrible experience with the overall Company all they care is about their paychecks and do not care about people, by adding a whole lot of products, p Horrible experience with the overall Company all they care is about their paychecks and do not care about people, by adding a whole lot of products, people please be sure not to get fooled with the sales person's words and read the add on's etc.. on your contracts. Remember you have options!! how do they expect referrals? More

Bait and switch No stars. My mother, who drove an hour to the store, was given an out-the-door price on the phone from Olivia and Chris. She was assured they were "st No stars. My mother, who drove an hour to the store, was given an out-the-door price on the phone from Olivia and Chris. She was assured they were "straight shooters." The price was $800 more when we arrived. Classic bait-and-switch. We walked out. More

Fantastic Service I had such a great experience with buying my new car that I had to buy another car the following week. Everyone was so friendly and courteous. They ma I had such a great experience with buying my new car that I had to buy another car the following week. Everyone was so friendly and courteous. They made the process so easy and quick. Ida More

Break surge They said that they would look at it no charge then get down to the dealer wants 100 bucks just to look at vehile that they said they would check plug They said that they would look at it no charge then get down to the dealer wants 100 bucks just to look at vehile that they said they would check plug charge for extra alarm system More

Horrible Customer Service Money driven lying service advisors. Pressured me into an expensive repair and turned out to not be the cause! $900 down the drain. These writers know Money driven lying service advisors. Pressured me into an expensive repair and turned out to not be the cause! $900 down the drain. These writers know nothing. Skip the headaches and go to Watson! More

Horrible/Unprofessional Terrible experience here. Commitments not honored. Excuse after excuse, delay after delay. Really disappointing experience. I have no confidence i Terrible experience here. Commitments not honored. Excuse after excuse, delay after delay. Really disappointing experience. I have no confidence in the work done, no confidence in what they say. More

Service Advisor Have had several service advisors since I started with O'Rielly's Chevrolet and once I even changed my appointment time to accommodate "my service adv Have had several service advisors since I started with O'Rielly's Chevrolet and once I even changed my appointment time to accommodate "my service advisor" just to to be handed off to someone else when I arrived. Worst experience ever as far as having an assigned service advisor, so what is the point in having this person that is supposed to take care of you. Now when I book my service appointments I no longer request any person in particular since it doesn't matter anyhow. Last time I was there for service I had to go up to the desk to find out that my car was ready for pickup. Awful! More