O'Rielly Chevrolet

Inept Service Department I took by brand new vehicle, less than 6 months old, to get weather stripping fixed on the door. A lazy fix was completed, so in less than a couple we I took by brand new vehicle, less than 6 months old, to get weather stripping fixed on the door. A lazy fix was completed, so in less than a couple weeks, the problem came back. I returned my vehicle to this dealership a second time. A little bit more time was spent on fixing it, but again the issue returned within a couple of weeks. I returned my vehicle for a third time and asked to speak with a supervisor. My request was refused because the supervisor was "out to lunch." I was assured by Dosch that it would be an easy fix, but last time it took a little over 4 hours to fix, so I assumed I would be waiting for a while at the dealership. 6 hours passes and I ask for an update on my vehicle. I am told that new parts had to be ordered and they were going to be keeping the vehicle until the parts arrived. The supervisor, McCoy, tried giving an excuse as to why I was not informed. Now, I have to drive another 45 minutes (1.5 hour round trip) to get my vehicle repaired. The people at the service center are very unprofessional. They were always polite, but I don't go to a dealership to see a smiling face. I go there to get my (brand new) car fixed with the expectation that there is enough professionalism to 1. fix a problem with my vehicle and 2. keep me informed of the status of my vehicle, especially when they were going to be keeping it for parts to be ordered (which should have been done in the first place) I would strongly advise against purchasing vehicles here and against getting your vehicle serviced here. More

Ray is a great asset to the dealership. He is very customer oriented, communicates well and makes sure the customers are satisfied, and repairs are completed on time. Frank customer oriented, communicates well and makes sure the customers are satisfied, and repairs are completed on time. Frank More

Just purchased ANOTHER vehicle from my dream team. I would highly recommend this crew to anyone looking for a vehicle for themselves or a family member. My CREW is the best there is in the sales and the would highly recommend this crew to anyone looking for a vehicle for themselves or a family member. My CREW is the best there is in the sales and the service area. Scott Gabriel always takes all the time we need, lets us drive whatever we want to test and finds us the best deal we can get. My daughter loves her new Spark. Thanks guys. More

Nancy Tribolet and Chris Holcomb were super nice and found me just the vehicle I was looking for. I LOVE my Chevy Equinox! Chris offered me a great deal on my trade in and Nancy is just so easy going an found me just the vehicle I was looking for. I LOVE my Chevy Equinox! Chris offered me a great deal on my trade in and Nancy is just so easy going and friendly that the whole experience was wonderful! I will go back to them for my next vehicle too! More

SERIOUSLY DO NOT BUY A VEHICLE FROM THIS DEALERSHIP....It was the biggest mistake. They were extremely rude and lied about everything about the vehicle in order to make the sale. was the biggest mistake. They were extremely rude and lied about everything about the vehicle in order to make the sale. More

Poor customer service, does not return phone calls, can not fix problem right the first time or the second or the third!!! will not admit thier mistakes. Do not bring your medium duty to this stealer. we a not fix problem right the first time or the second or the third!!! will not admit thier mistakes. Do not bring your medium duty to this stealer. we are out 12000 dollars for a truck that doesnt run. More

My husband and I wanted a vehicle with economic transportation and low mileage. We found both at O'Reilly with the help of Moises Gomez and Chris Holcomb. They both treated us respectfully and transportation and low mileage. We found both at O'Reilly with the help of Moises Gomez and Chris Holcomb. They both treated us respectfully and gave us a great deal. They were even as wonderful to us after the sale. When we brought the car back, they honored the bumper to bumper agreement and acted as if we were valuable customers. I couldn't say enough positive statements about these two managers. They are a great team and I would not have reservations if I were to buy from them again. The best is- I love my car and thank them for making the sale possible. More

Unfortunately, I have had to visit the shop several times and each time I have been pleased with the quality of the work. The attention to detail by all the employees working on my truck was exceptional. I and each time I have been pleased with the quality of the work. The attention to detail by all the employees working on my truck was exceptional. I would be glad to recommend them to anyone requiring quality work and exceptional prices. More

These guys are the best. They took such great care of us! We recommended them to our friends and they were impressed too. Reading this may not be "word of mouth" but consider it to be my recommendation us! We recommended them to our friends and they were impressed too. Reading this may not be "word of mouth" but consider it to be my recommendation for a quality job for a fair price! More

Everyone we have worked with have been wonderful. They always take the time to talk to us and never seem to have better things to do. Wonderful people and dealership. always take the time to talk to us and never seem to have better things to do. Wonderful people and dealership. More