ODaniel Mazda

From the moment I walked in the door it was a great experience. I got greeted by everyone that saw me. I told Ryan what I was looking for and what I could spend. He worked hard a not only did he give m experience. I got greeted by everyone that saw me. I told Ryan what I was looking for and what I could spend. He worked hard a not only did he give me two options he had about 4 which is amazing. I had choices. The prices where all where I could afford them. They worked hard to make it easy for me to get what i was looking for. I will recommend Ryan to anybody looking for a car!! More

Sam was very helpful in getting me the car I wanted with the right options and the price I wanted. He went out of his way to make sure I was satisfied with car. The z-barting and tinting of the windows were the right options and the price I wanted. He went out of his way to make sure I was satisfied with car. The z-barting and tinting of the windows were done with amazingly efficiency and speed. I am a very satisfied customer thanks to Sam!!! Thank You K. Ludlow Moore More

I just obtained my fifth leased vehicle from this dealer. I would not go anywhere else! The employees are honest, friendly, helpful and reputable. The salesman I have dealt with goes out his way to give yo I would not go anywhere else! The employees are honest, friendly, helpful and reputable. The salesman I have dealt with goes out his way to give you the best possible deal. He is well informed on the vehicles and can answer any questions you have. I have also noticed that some of the employees have been there at least 15 to 20 years. Employees do not stay with a company that long unless they are treated fairly right. More

Heinrich was great, as was the rest of the front staff. Started when he drove up in one of the cars I requested to see - he noted the brakes squeeked and made sure I knew that proactively, and said they wo Started when he drove up in one of the cars I requested to see - he noted the brakes squeeked and made sure I knew that proactively, and said they would be fixed. As we got serious on another vehicle, he took notes about things we wanted done, from large to small - he got done what he could immediately, but also coordinated the things he couldn't, to be completed after the sale, and gave a timetable after having the service department inspect. He rides the line between being intentional, but not pushy, while still being proactive; not many dealer agents have those traits. Only hiccup was on the financial transaction - It was late at night, had to wait close to an hour for a particular person, just to get rate and other closing cost information, but then we proceeded to sign paperwork, against my better instincts; though I didn't ask as many questions or be as firm with the closing staff as I should have. Even after everything was signed and the financial closer said it was a no-rescind transaction, talked to Heinrich the next morning, and we redid the transaction at a (slightly) lower $, no problem. He earned every bit of a 5 star rating. Thanks! More

Sam Moun was excellent to work with. We test drove several months before purchase and it was a no hassle experience- gave us info, features and let us drive it. The dealership did not have what I wan several months before purchase and it was a no hassle experience- gave us info, features and let us drive it. The dealership did not have what I wanted on lot but got it for me in two days with no additional charge! I will recommend him to anyone and be back next time we are looking for a vehicle. Thanks Sam! More

Being current Mazda 3 owners, we were looking to add a CX-9. After our local dealership had left us extremely disappointed and questioning their sales department we had turned to searching elsewhere outsi CX-9. After our local dealership had left us extremely disappointed and questioning their sales department we had turned to searching elsewhere outside of of our local radius. We did most of our communication with O'Daniel via internet, email, and some phone calls. They were able to meet our needs with exactly what we were looking for, a great price, and provided excellent customer service with answers to all of our questions in a prompt time frame. We drove almost 2 hours to work with them, and would definitely consider them again for our future needs! Our experience was very positive and we will recommend them to anyone within our area...the drive was worth it! More

SAM AND THE WHOLE TEAM AT ODANIEL WENT WAY BEYOND TO HELP SAM AND THE WHOLE TEAM AT ODANIEL WENT WAY BEYOND TO HELP ME GET THE CAR I HAVE WANTED FOR YEARS.WILL DEFINETLY GO BACK TO SEE SAM MOUN FOR FUTURE SAM AND THE WHOLE TEAM AT ODANIEL WENT WAY BEYOND TO HELP ME GET THE CAR I HAVE WANTED FOR YEARS.WILL DEFINETLY GO BACK TO SEE SAM MOUN FOR FUTURE CARS . I'VE PROBABLY BOUGHT NEW AND USED CARS 30-40 TIMES IN MY LIFE AND HAVE NEVER HAD A BETTER TIME BUYING THANKS GUYS. More

My husband and I recently purchased two new Mazdas from O'Daniel Mazda. This was our second experience working with Sam Moun, our salesman, as we had purchased a Mazda from him in 2009 as well. When we beg O'Daniel Mazda. This was our second experience working with Sam Moun, our salesman, as we had purchased a Mazda from him in 2009 as well. When we began to consider new vehicles, we contacted Sam, who ensured he was available at a time convenient for us. As in the past, Sam was extremely knowledgeable about each model of vehicle we inquired about. He was easily able to direct me to a vehicle which had each of the features I was seeking. While deciding on vehicles, Sam was very friendly and helpful; we never felt as if we were being pressured and were given honest answers to our questions. After we finished with paperwork, Sam also explained all the features and aspects of our new vehicles. He went through our owner's manuals with us and sat in each vehicle, showing us specific features, programming our bluetooths, and answering any questions. After deciding on vehicles, we began to work with other staff to determine financing and value for our trade-in vehicles. George Brothers, sales manager, worked for us to get the best value for our trade-ins. While working with George, he talked and joked with us throughout the process, making us feel very at ease. In the end, we were very satisfied with our trade-in values and felt that we were treated very fairly in this regard. For financing, O'Daniel was able to assist us with both vehicles. Tim Guisewhite contacted several banks to ensure we were receiving the best rate possible. When actually doing the paperwork, Tim explained everything fully and answered any questions we had regarding financing, specific paperwork, or other parts of the process. All in all, our experience at O'Daniel was again excellent. At no time did we feel as if we were being "handled" and everyone treated us as friends, not as a potential source of commission. They went out of their way to assist us in every way possible, from providing a computer to print out necessary documents to de-icing multiple vehicles for us to test drive. Even after our transaction was completed, when we returned to purchase an accessory for a vehicle, our sales person left a training session to accompany us to the service center to order the item with us and make sure we had a good experience. We received excellent vehicles at great prices and look forward to working with Sam Moun and O'Daniel Mazda again in the future. More

Thank you Heinrick for your hard work and your patience with us to find the right vehicle.From the test driving to detailing the Odaniel team took good care of us.I will be telling my friends and family ab with us to find the right vehicle.From the test driving to detailing the Odaniel team took good care of us.I will be telling my friends and family about you and the other team members excellent customer service.Thanks again. More

The dealership was very helpful and easy to work. Sam Moun was very friendly and very helpful. He went out of his way to make things go smoothly for us and everything was done is a timely manner. We we Moun was very friendly and very helpful. He went out of his way to make things go smoothly for us and everything was done is a timely manner. We were coming from Michigan and we appreciated his attention to details and all he did to make the deal go very smoothly and efficiently. More