Oak Ridge Nissan

The service department is above and beyond. Everyone is extremely knowledgeable, competent and personable. They keep me read in on everything from from timing to unexpected conditions. Everyone is extremely knowledgeable, competent and personable. They keep me read in on everything from from timing to unexpected conditions. More

very friendly and always tries their best in getting you in a vehicle and gets you lowest price they can in a vehicle and gets you lowest price they can More

Our salesman Johnathan was absolutely amazing. He showed me cars that I specifically asked for. The whole process from start to finish was great. Highly recommend He showed me cars that I specifically asked for. The whole process from start to finish was great. Highly recommend More

Great straight forward dealership to do business with! ! Hands down the greatest down to earth salesman!! ! Hands down the greatest down to earth salesman!! More

Great service as usual! ! Timely and efficient. JP, Stacy and their team are always on point. ! Timely and efficient. JP, Stacy and their team are always on point. More

The service personnel at the front desk are excellent! When I had tires balanced, the mechanic recommended road force and it worked perfectly. Kudos to him! (I didn't get his name.) I bought my vehicle at When I had tires balanced, the mechanic recommended road force and it worked perfectly. Kudos to him! (I didn't get his name.) I bought my vehicle at OR Nissan, a fine, new vehicle. I love it. But the recent oil change was a quart too high. The mechanic who did it should check the oil level before putting the vehicle back out to the owner. A simple step. Do it. Running with a considerably too-high oil level can cause serious problems. (Look it up if you have doubts.) I've changed oil on my vehicles and have done all my engine and brake work since I was 15 and rebuilt my first engine, some 60 years ago. I have my service done at OR Nissan because of the warranty documentation; it's a new vehicle. Changing oil is the simplest of all things except possibly putting air in the tires. Babies do it correctly. It ain't rocket surgery. If a mechanic cannot do that with a modicum of attention to detail, what else is he possibly messing up? Attention to detail is what will make or break you. The little things are indication of the greater. The service manager took care of my "problem" and all was fine, but I did have to drive a 30 mile round trip to get it corrected. I was going to drain the excess myself, but I paid for the change at the dealer. As it is now, I don't completely trust the service mechanics doing anything over there. I check everything and recommend others do as well. Maybe all is on the up and up, but who knows? Screwing up an oil change? Good goddalmighty. Ted Russell Nissan? They may be my new service department. I'm considering it despite the 60 mile round trip. More

Always excellent customer service. Traci is the best and very knowledgeable and helpful. Very consistent overall experience. Traci is the best and very knowledgeable and helpful. Very consistent overall experience. More

Always takes care of my my vehicle when having any services done at the dealership services done at the dealership More

We were well pleased with the service staff. Everyone walk politely and friendly. Could not be happier. Everyone walk politely and friendly. Could not be happier. More

I have taken both of my Nissans here and they have always done a great job!! done a great job!! More