Oak Ridge Nissan

Dylan was awesome! He went over and above what we ever expected. The entire teM was friendly and Honest. Very easy to work with. He went over and above what we ever expected. The entire teM was friendly and Honest. Very easy to work with. More

Excellence customer service from beginning to end. Everybody was knowledgeable and helpful. My husband and I purchased a pre-owned Nissan Frontier and Lathan Cantrell was extremely friendly and enjoya Everybody was knowledgeable and helpful. My husband and I purchased a pre-owned Nissan Frontier and Lathan Cantrell was extremely friendly and enjoyable to work with. More

Looked at a few cars here, not because we wanted to, but because they would continually raise and change the price as we would move forward with the purchase. They also hid and WOULD NOT tell us the trade i because they would continually raise and change the price as we would move forward with the purchase. They also hid and WOULD NOT tell us the trade in amount they would give us for our trade stating that it depended on the car we wanted to purchase would change what they would give us on our trade. We all know why they hid this from us... Can't find a sketchier dealership to go to. More

Excellence customer service from beginning to end. Everybody was knowledgeable and helpful. I purchased a new Nissan Kicks yesterday, Billy Louder was very patient with me. He went the extra mile Everybody was knowledgeable and helpful. I purchased a new Nissan Kicks yesterday, Billy Louder was very patient with me. He went the extra mile to meet my needs. Thank you! More

i want to thank jeff ford for trying extra hard to get us financed on a new nissan kicks. i enjoyed my time and conversation with him. he was very friendly and personable! i would recommend him if you go financed on a new nissan kicks. i enjoyed my time and conversation with him. he was very friendly and personable! i would recommend him if you go to oak ridge nissan to purchase a vehicle. thank you very much, jeff!! More

2020 Nissan computer keeps going blank they can't fix it don't want to fix it don't want to do anything for you service sucks don't want to fix it don't want to do anything for you service sucks More

Nice and friendly salesmen, not a huge selection but that is common. Felt mislead by the internet price after driving an hour to get here as well as passing by other Nissan dealers. The manager even admitted is common. Felt mislead by the internet price after driving an hour to get here as well as passing by other Nissan dealers. The manager even admitted that the internet price was a bait to just get you on their lot. Should have just got up and left the moment he admitted this but my wife was in need of a new vehicle. Also was referred to this dealer by a relative who was supposed to receive a referral check but 6 weeks later still has not, when we left with the new vehicle we were so tired we did not even notice that we were almost out of fuel and had to stop and get fuel. When the salesman called two days later for follow up I informed him of this and he apologized and wanted to send me a gift card which I refused but he kept insisting so I finally agreed but of course no gift card has yet been received. This week they did another call to follow up on things with my wife and she asked about these things upon which they told her the deal is not complete yet. LOL.. my payment book sure was not delayed in getting it and they had no issue with cashing my check that was wrote for cash down. Not saying that this is a bad place just do your research and be prepared for the normal sales pitch. More

we had communicated with jeff ford the internet manager over a few days and submitted a credit app and details of our trade. he responded that we were preapproved and to come in to purchase a 2020 kicks. over a few days and submitted a credit app and details of our trade. he responded that we were preapproved and to come in to purchase a 2020 kicks. we told him we would be there about 6=630pm. he had left before we arrived! we had to resubmit our credit only to find out we needed considerable more down to complete the deal! we traveled over 60 miles and over an hour for nothing! we do want to thank david nabors the sales manager for apologizing to us and giving us gas money for our wasted trip. after getting our hopes up about a new nissan we were very pissed and disappointed. thanks again to mr. nabors for his concern. More

Bought a brand new Nissan frontier it's been in the shop more than I've had very aggravated I have to keep wasting my time and gas taking it back and forth feel like the truck should had just been traded be more than I've had very aggravated I have to keep wasting my time and gas taking it back and forth feel like the truck should had just been traded because I feel like it's a lemon I've had to make my first payment on something I don't have I feel like if I'm stuck with this truck someone else should had paid my first payment and I also feel like my gas should be compensated back I'm so disappointed with my purchase More