Oakes Buick GMC

I had a great experience working with Josh while buying my car. I’d absolutely recommend Josh to anyone looking for a great car-buying experience. my car. I’d absolutely recommend Josh to anyone looking for a great car-buying experience. More

Outstanding Follow-Up and Customer Care After receiving my new Yukon Denali, Josh Wells stepped in the very next day and made sure everything was perfectly set up and easy to use. He walked me th receiving my new Yukon Denali, Josh Wells stepped in the very next day and made sure everything was perfectly set up and easy to use. He walked me through OnStar, helped get my GMC app fully connected, and ensured I understood all of the features and technology so I could truly enjoy my new vehicle with confidence. Josh was incredibly patient, knowledgeable, and thorough—answering every question I had and making sure nothing was overlooked. His attention to detail and willingness to take the time to explain everything made a huge difference and really elevated the entire experience. It’s clear that Josh genuinely cares about customer satisfaction and follow-through, not just the sale. His support made the transition into my new Yukon seamless and stress-free. I’m so grateful for his help and highly recommend him to anyone looking for exceptional service and ongoing support. More

had an excellent experience working with Josh Wells at Oakes Chevrolet. Even though I was buying a vehicle from El Paso, TX and the dealership is in Kansas City, Josh made the entire process incredibly ea Oakes Chevrolet. Even though I was buying a vehicle from El Paso, TX and the dealership is in Kansas City, Josh made the entire process incredibly easy and seamless. He was professional, knowledgeable, and genuinely focused on making sure everything went smoothly from start to finish. Josh handled the details clearly and efficiently, answered all my questions, and made the long-distance purchase completely stress-free. There was no pressure at any point. just honest communication and great service. I highly recommend Josh Wells at Oakes Chevrolet, especially if you’re buying from out of state. More

Great service! Absolutely wonderful to work with, no pressure, understanding and supportive! Definitely recommend coming here! Absolutely wonderful to work with, no pressure, understanding and supportive! Definitely recommend coming here! More

The customer service was great. They went above and beyond to get me into my new vehicle with the least amount of hassell on my end. They went above and beyond to get me into my new vehicle with the least amount of hassell on my end. More

They are really professional and they try to help everybody get into a good quality car with good service and good people everybody get into a good quality car with good service and good people More

Worked with Joey and the experience was great. Made the car buying process easy and smooth. Made the car buying process easy and smooth. More

Ezra and Nate were great to deal with I would highly recommend them. They went above and beyond to make sure everything was right with the car and got me the terms i wanted on the deal! recommend them. They went above and beyond to make sure everything was right with the car and got me the terms i wanted on the deal! More

Del was great to work with finance was quick and easy all around good experience around good experience More

This was the worst vehicle purchase experience I’ve had in over 30 years. Oakes GMC uses bait-and-switch pricing. A 2022 Lincoln Nautilus was advertised online at one price, but once I arrived I was tol in over 30 years. Oakes GMC uses bait-and-switch pricing. A 2022 Lincoln Nautilus was advertised online at one price, but once I arrived I was told that price required dealer financing and a trade-in. Without those, the price was over $4,000 higher. I walked out. A manager later called and agreed to honor the advertised price. The problems didn’t stop there. I was subjected to high-pressure upselling for overpriced warranties, add-ons, and even car insurance. The title and registration process was a mess—delays far beyond what was promised, unprofessional communication, missed follow-ups, and paperwork sent incorrectly and incomplete, forcing multiple DMV trips and over 10 hours of wasted time. If zero stars were an option, I’d choose it. This dealership lacks honesty, organization, and accountability. The only positive was Michael, the salesperson, who was professional and easy to work with despite everything else. I strongly recommend taking your business elsewhere. More