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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

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August 29, 2023

This dealership is wonderful. I have 3 cars purchased and maintained by them and they are always very helpful. I cant stand waiting around in the lobby and they have a great guy More

by DWDRUMMER97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan McDonough
Aug 29, 2023 -

Oakes Kia responded

We're delighted to know you've had such positive experiences with us at Oakes Kia! It's great that Dave and the rest of our team have been able to assist in making your visits more convenient. Thanks for choosing us for all three of your vehicles - we appreciate it!

August 29, 2023

Gary was great. Top notch salesman. I’m late to be reviewing but that shouldn’t affect him More

by stone3dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marlin
Aug 29, 2023 -

Oakes Kia responded

Thank you for stopping by to leave Oakes Kia a wonderful review! Gary and the team appreciate your support!

August 28, 2023

Easy to work with. Didn't have to have a back and forth negotiation. Highly recommend. More

by mandybaalmann
Recommend Dealer
Yes
Employees Worked With
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Oakes Kia responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Oakes Kia.

August 27, 2023

They did an awesome job with the process in buying my new vehicle. Thank you oaks kia More

by chelseygreer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec and Stephanie I think
Aug 28, 2023 -

Oakes Kia responded

It was our pleasure to assist you, Chelsey. Thank you for choosing Oakes Kia!

August 26, 2023

Justin was a great salesman even though we made his job easy by knowing exactly what we wanted to order when we walked through the doors! He didn’t try to waiver us in any other direction and was able to g More

by k.carverconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Neyland
Aug 28, 2023 -

Oakes Kia responded

We're glad to know that Justin provided a smooth and enjoyable car-buying experience at Oakes Kia. It's great to see our team's dedication reflected in your review! We hope you love your new vehicle, and we're here if you need anything else.

August 26, 2023

Tori was super friendly and helpful. Really enjoyed our experience. She listened to what was important to me in a vehicle and I love the one she chose! More

by KELLYNICOLE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Webb
Aug 28, 2023 -

Oakes Kia responded

Kelly, we're so glad to know you had a positive experience with Tori at Oakes Kia. We always aim to listen and provide the best vehicle for your needs. Enjoy your new ride!

August 26, 2023

Not welcoming. Took an hour and 45 minutes for a scheduled oil change. I had to go to the desk ‘em I saw my car outside. More

by adamkisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never told me their name
Aug 30, 2023 -

Oakes Kia responded

Adam, I'm sorry to learn about your recent experience with us. An hour and 45 minutes is certainly longer than we aim for an oil change and it's disappointing that you didn't feel welcomed during your visit. We'd like the opportunity to discuss this further if you're willing—please reach out directly at your earliest convenience. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

August 24, 2023

No comments at this time. Pretty fast time in and out. Would like to have seen an overview of what was done and status on components looked at. More

by NATEDOG25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Aug 24, 2023 -

Oakes Kia responded

Thanks for the feedback! I am glad to know you found our service quick at Oakes Kia. However, I do apologize if our team did not provide an overview of our services. I would be happy to discuss this with you at a time that works in your schedule. Please feel free to reach out when you can. Take care, Mike Stinnett - Service Manager - (816) 683-4256

August 24, 2023

Patrick was wonderfully helpful in finding the car that was the perfect fit for me, answering all my questions and providing extra info! The whole dealership team was quick, easy and great to work with in More

by k
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
Aug 24, 2023 -

Oakes Kia responded

We're so glad to know that Patrick and our team at Oakes Kia were able to assist you in finding the perfect car! We strive for a quick, easy, and enjoyable experience. Thanks for recommending us - we appreciate it!

August 22, 2023

Process and delivery was fast and efficient. Great sales man. Overall great experience with Oakes Kia. More

by rfirkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Neyland
Aug 22, 2023 -

Oakes Kia responded

We're delighted to know you had a great experience with us at Oakes Kia. Efficiency is key in our process, and it's wonderful that this was reflected during your visit. Thanks for the review!

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