Oakes Kia - Service Center

Gary was very knowledgeable and helped us pick out the right car for our needs. right car for our needs. More

This dealership was incredibly helpful when servicing my car. Everyone was kind. The waiting room was nice. They fixed the issue so was having and it didn’t take long. car. Everyone was kind. The waiting room was nice. They fixed the issue so was having and it didn’t take long. More

The dealership not only performed regular maintenance but also installed the anti theft software ahead of my scheduled time --- Thank you also installed the anti theft software ahead of my scheduled time --- Thank you More

I will let you know once my new has been fixed and all the items work correctly the items work correctly More

Service advisor Jon did an excellent job of explaining my options and was very helpful. options and was very helpful. More

Francisco took great car of me! Would definitely comeback for any other maintenance related items! Would definitely comeback for any other maintenance related items! More

Great service! I was in and out in quickly and the work was done much faster than promised. I was in and out in quickly and the work was done much faster than promised. More

I worked with Nathan and he was very helpful and tried his best to get something done on my car. He opened a new case up with Kia, but Kia has been unable to fix my car. Both of the TV's on the backs of m his best to get something done on my car. He opened a new case up with Kia, but Kia has been unable to fix my car. Both of the TV's on the backs of my seat rattle and my car has been in the shop 6 or 7 times for this issue. I have had 2 cases opened up with Kia headquarters and keep being told they are not sure how to fix it at this time. The first case was closed by my Rep without me knowing because I wouldn't accept his $1,000 offer. I told him I wasn't looking for money I wanted my car fixed. This issue started a month after I bought my car. I am also still having issues with the sensor on the front right side of my car, it was replaced on my last visit and still doesn't seem to be working properly. This is the first Kia I have ever bought and I have to say I have NOT been impressed at all for what I paid for my car and the issues I have had. Plus being told we don't know how to fix it, and being inconvenienced by all the trips to the dealership. Come on Kia do better!! More

I really like this location. I purchase my vehicles here as well. Prompt excellent service always. The waiting is always clean and neat. The snacks are awesome. Thanks ! I purchase my vehicles here as well. Prompt excellent service always. The waiting is always clean and neat. The snacks are awesome. Thanks ! More

Fernando and the service personnel are always friendly and communication is good (5 stars). My dissatisfaction is the communication between Kia customer service, district rep, and Kia dealerships. Ther and communication is good (5 stars). My dissatisfaction is the communication between Kia customer service, district rep, and Kia dealerships. There is a reason why Kia America has a 1 star BBB rating and Oakes Kia has I believe a 4-5 star rating. More