Oakes Kia - Service Center

We had an easy time, they have very nice salespeople. We enjoyed all of the whole experience We enjoyed all of the whole experience More

They were quick in setting up a time for me. Got me in and out in a timely manner. Very polite. Got me in and out in a timely manner. Very polite. More

Great experience with dealers and I would purchase a vehicle here again! Will recommend to friends and family vehicle here again! Will recommend to friends and family More

Rip off. Did a lousy job checking the car before selling it. Blah blah blah. Just another rip off from a large cooperation. Blah blah blah Did a lousy job checking the car before selling it. Blah blah blah. Just another rip off from a large cooperation. Blah blah blah More

Oakes Kia provided me with an excellent buying experience. Time spent at the dealership were well within expectations experience. Time spent at the dealership were well within expectations More

I brought my 2023 Seltos in for the first oil change, and I also had a concern about a check engine light that came on and later went off. Jarrod checked me in and gave me a tour of the service center waitin I also had a concern about a check engine light that came on and later went off. Jarrod checked me in and gave me a tour of the service center waiting area and let me know that they would check for any stored codes. My vehicle was ready in about an hour. Jarrod went over everything that they did and said that there were no stored codes and everything checked out ok. He was very pleasant and did not try to mansplain things to me, which can be rare when you are a single woman dealing with car stuff. The one negative I have isn't related to Jarrod or my service appointment, but more at the lack of ability to contact anyone at the dealership to ask questions. When I had a check engine light come on in my brand new vehicle, that's a bit concerning. I pulled the active code myself and it was a cylinder 2 misfire. I wanted to call and ask if I should bring it in asap or if it could wait a few days. I called the main number and was routed to the service center. The only option it would give me was to be texted a link to make an appointment or to leave a message. I left a message but no one ever called me back, who knows where my message went. I understand it's a busy dealership and service center, but it would be nice to be able to get a call back for something that could be minor or something serious. More

Best experience I had buying a vehicle. Steven was my salesperson and he was awesome to work with. I will buy my next car through them. Steven was my salesperson and he was awesome to work with. I will buy my next car through them. More

Great customer service! I appreciate Kia and the service department taking care of me & my needs. I appreciate Kia and the service department taking care of me & my needs. More

Everyone was very nice and helpful. I have already suggested the dealership to my friends. I have already suggested the dealership to my friends. More

I liked the process and really appreciative of the sales rep who helped me complete the purchase. Loved their used car warranty. rep who helped me complete the purchase. Loved their used car warranty. More