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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews
Call Service Center (816) 474-2900

1,346 Reviews of Oakes Kia - Service Center

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December 21, 2022

Tim was great with going over features, also the gentlemen that went over finance papers was great, I'm sorry I forgot his name. More

by veronica.childress
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Oakes Kia responded

We're thrilled Tim and the rest of the team provided attentive service that shaped a positive experience! Thank you for working with us at Oakes Kia, Veronica. Safe travels, and we'll see you next time!

December 21, 2022

Very pleased with dealership and all people involved. I would very highly recommend and have done so. More

by HISWAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
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Dec 21, 2022 -

Oakes Kia responded

It has been our pleasure to serve you! Thank you for the excellent review and for trusting Oakes Kia with your business. Safe travels and we hope to see you again down the road!

December 21, 2022

The staff was friendly and helpful. They made buying a car easy and for the first time going to a dealer I felt I got a fair price. More

by max.b.alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ordiway
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Dec 21, 2022 -

Oakes Kia responded

Thanks for your review, and congrats on your purchase. We are glad that the Oakes Kia team was nice to work with. See you next time!

December 21, 2022

Very pleased with dealership and all people involved. I would very highly recommend and have done so. More

by shanedowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Oakes Kia responded

Thanks for your review! We are glad that the Oakes Kia team was helpful and nice to work with. See you again next time!

December 21, 2022

Kia pat was a great salesman. Great experience test driving with no added pressure to buy. More

by lbirkeness2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Oakes Kia responded

We are thrilled that your experience was so positive and pressure-free! Thank you for choosing Oakes Kia and for sharing your support on our page. Drive safely and have a happy holiday season!

December 19, 2022

My experience with the service department was excellent. They did a great job! Very happy with the customer service received. More

by dgwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 19, 2022 -

Oakes Kia responded

Thank you for sharing your top-notch service experience with our wonderful team at Oakes Kia! Until next time!

December 19, 2022

I always receive excellent service with Oakes Kia. They work hard at showing you how much they care! Mike Stinnett has always made sure that I am totally taken care of. I recommend them to everyone More

by norman195658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett
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Dec 19, 2022 -

Oakes Kia responded

Thank you for the 5 stars and shoutout to Mike and the team at Oakes Kia! We truly appreciate your business and can't wait to see you again!

December 18, 2022

Third visit and issue still not resolved. One star because Fernando has been super polite each visit. More

by sam@finazzo.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only worked with Fernando
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Dec 22, 2022 -

Oakes Kia responded

Sam, we apologize for the frustrating experience. Our team strives for exceptional customer service and communication. We appreciate your feedback about how your visits could have been handled differently. Thank you for taking our call to ensure we understand your concerns during your recent service visits. We are always looking for new ways to improve any process that will provide an exceptional experience for all of our customers. I encourage you to reach out to me directly for any further assistance you may need. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

December 18, 2022

Had very friendly prompt service. Explained well about all the features on my new Kia and service I would receive. More

by chriskeuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Oakes Kia responded

Thank you for the great review and kind words about our team here at Oakes Kia! We appreciate it!

December 17, 2022

I always get excellent service from Oakes Kia, that is why we have purchased 3 Kia's in the past 4 years. More

by mike.espinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Dow
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Dec 18, 2022 -

Oakes Kia responded

Mike, we are delighted to hear that Oakes Kia always provides you with the 5-star service you deserve! Thank you for being a loyal customer!

Dec 18, 2022 -

mike.espinosa responded

The excellent service that I receive from OAKES Kia is the reason that we have purchased 3 Kia's in the past 3 years( 1Telluride and 2 Sportages). I have also recommended Oakes to many family members and friends, as a result a fellow teacher bought a Telluride this past fall. I have bought many of cars since around 1980 and Oakes Kia is the Best. Coach Espinosa

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