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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

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October 29, 2022

You were able to get us in in a timely manner, you did the repair and your detail department did an excellent job buffing a gloss finish for me that had oxidized. Great experience!! We also bought two ne More

by vkbennett4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
Oct 31, 2022 -

Oakes Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jose, Pat, and the Oakes Kia team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

I have been buying KIA since 2014. The service department has been great during this time. More

by merry.mullins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose "Chavo" Chavez, Jonathan Chavez, Tonya Shrader
Oct 28, 2022 -

Oakes Kia responded

Thank you, Merry, for leaving Oakes Kia a five-star review! We appreciate your support.

October 28, 2022

The service at Oakes Kia is always great. The staff is always professional and polite! The Management Team has a great Fixed Operations process. The communication with customers is great,also More

by gialanwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stinnet, Jason Brink
Oct 28, 2022 -

Oakes Kia responded

Thanks for trusting the Oakes Kia team with your vehicle! We are pleased to hear that our team continues to deliver five-star service. See you down the road!

October 28, 2022

Oakes service team is great! Very prompt and friendly service! My Kia will only be taken to Oakes. More

by 6tpanhed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Chavez
Oct 28, 2022 -

Oakes Kia responded

Thank you for the five-star review for Oakes Kia! We love knowing when our customers are happy. See you down the road!

October 27, 2022

Scheduled service online very quickly and easily. Met promptly at service center. Treated courteously and work was completed promptly. More

by maryfleener62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not have
Oct 28, 2022 -

Oakes Kia responded

It was our pleasure to assist you, Mary! Thank you for choosing Oakes Kia and for sharing your kind words about our team. Drive safely until we see you again!

October 27, 2022

I had a great experience when I dropped my car off for service. My service advisor Jarrod was awesome, David who drove and picked me up from First Watch was awesome. When we bought the Telluride, Chavo wa More

by rbbelshe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose "Chavo" Chavez
Oct 31, 2022 -

Oakes Kia responded

Robert, thank you for taking the time to speak with me. We want the most for our guests, and we sincerely apologize for any miscommunication during your visit. We will be sure to keep this feedback in mind in the future. We appreciate you giving us the chance to help fix things and are looking forward to seeing you back. Best, Mike Stinnett - Service Manager - (816) 683-4256

October 26, 2022

They were so wonderful! They were slammed and super busy but got me in and out in under an hour. I have been to other dealerships that treat women like they are stupid. Not More

by leahbarrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod
October 26, 2022

Service has been great. They try to get me in and out quickly to get back to my kids which I appreciate so much More

by heatherhicks87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with someone in service
October 26, 2022

Jarrod was incredible, answered all my questions and ensured both my cars were completely serviced. Excellent example of best in class service. More

by mpoliver71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod
October 22, 2022

Kia Pat was amazing to work with. Everyone was professional & made you feel welcome. Paperwork was in order when I brought my husband in. More

by veronicakoontz7585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez, Jonathan Chavez
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