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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews
Call Service Center (816) 474-2900

1,346 Reviews of Oakes Kia - Service Center

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February 05, 2024

Came in for a recall on the speaker cover on the dashboard. Work performed and completed. left greasy fingerprints on the windshield but otherwise everything is satisfactory. More

by Lberi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with these people
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Feb 05, 2024 -

Oakes Kia responded

We appreciate your feedback and are glad to know the recall work was completed satisfactorily at Oakes Kia. We apologize for any inconvenience caused by the fingerprints. We'll make sure to address this with our team. Thanks!

February 05, 2024

Oakes Kia service staff have always been very helpful to me. They answer my questions in terms my non-mechanical brain can understand and treat me respectfully. More

by jessieteacher53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Oakes Kia responded

Jessie, we're glad to know our team at Oakes Kia has been helpful and respectful. We always aim to explain things in a way that everyone can understand! Thanks for your review.

February 04, 2024

It's a great auto center, the only problem is that they don't put gas in the new car and I had to stop and fuel up. If you buy a new one from them make sure it's got gas. More

by tmharr56
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't know
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Feb 05, 2024 -

Oakes Kia responded

We appreciate your feedback and are glad to know you had a positive experience at Oakes Kia. We apologize for the oversight with the fuel, we'll make sure to address this issue moving forward. Thanks for choosing us!

February 03, 2024

Standard oil change and tire rotation, first time with brand new Kia. Service was great. More

by renacollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Feb 05, 2024 -

Oakes Kia responded

Thank you for choosing Oakes Kia! We are glad to hear that our team provided 5-star service.

February 03, 2024

Jonathan was awesome during this sale! Definitely an asset to this dealership! We love our Carnival! More

by lenny10
Recommend Dealer
Yes
Employees Worked With
Jonathan Chavez
Report | Print
Feb 05, 2024 -

Oakes Kia responded

Lenny, congrats on your new Kia Carnival! We'll give kudos to Jonathan for his excellent service. Thank you for leaving Oakes Kia a five-star review and enjoy your new van!

February 02, 2024

Great service. Didn’t have to wait super long to get car serviced so I can be on my way. More

by keyshiaking460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor coggs
Report | Print
Feb 02, 2024 -

Oakes Kia responded

We're delighted to hear our team could get you back on the road in a timely manner! Safe travels from all of us at Oakes Kia!

January 30, 2024

It went as expected, so that’s good and everything shared with me afterwards was insightful. More

by BlB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Greene
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Jan 30, 2024 -

Oakes Kia responded

Thank you for leaving Oakes Kia a five-star review! We are pleased to hear that from start to finish you were satisfied with our services. Safe travels!

January 29, 2024

Jarrod is always so very helpful when I bring my car in for service. The end More

by jengust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Report | Print
Jan 29, 2024 -

Oakes Kia responded

Thank you for reviewing Jarrod and Oakes Kia! We look forward to seeing you next time!

January 28, 2024

Excellent service. The service at Oakes Kia is as good as the cars they sell! Excellent! More

by marcysacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Oakes Kia responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Oakes Kia. Safe travels!

January 27, 2024

Wonderful service department very quick to help you when you arrive and very good about letting you know what they did while your car was there. More

by Movain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Meinger
Report | Print
Jan 29, 2024 -

Oakes Kia responded

We're glad to know you had a positive experience with our service department at Oakes Kia! We always aim for quick and transparent services. Thanks for your review!

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