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Oakland Acura - Service Center

Oakland, CA

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175 Reviews

175 Reviews of Oakland Acura - Service Center

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March 31, 2018

good service see below.Sunday was helful, kind, and helped me understand what was going on. Appreciated my business and followed through on his commitments for fo More

by JENNIFERBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose - very briefly - he was disinterested, and non-communicative. My business was an annoyance., Service Cashier (Tonya, Nylah, Noel), Sunday Nguyen
March 30, 2018

Clutch repair & order new window Repaired clutch. Also went out of the way to search for and find a vintage window that was broken on 21 yr old car (not easy to find). Gave reas More

by PATZMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wong
March 29, 2018

Excellent Service We have been having our Acura's serviced at Oakland Acura for many years. The staff is the BEST! Raymond Leung leads a great service team. Friendly, a More

by GUDRUNDYBDAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Leung
March 28, 2018

Attentive service department Very attentive service department that offers loaner cars free of charge when available. Explained items needing repair and coordinated with extended More

by SFOLSENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
March 28, 2018

Best service experience ever!! From the time i called for an appointment, and drove into the service department, the advisor was so nice patient and professional, patiently listened More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service advisor is not listed. He is the BEST HANDS DOWN !!!, Rob Khalife, Bill Diggs, Service Cashier (Tonya, Nylah, Noel)
March 27, 2018

Been their customer over 10 years I been coming to Oakland Acura for the service of my three Acura in the last 10 years, always 100% satisfied. All the technician here are very friendl More

by christol8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Leung
March 27, 2018

Great Friendly Service I waited while I had major service. Finished faster than promised. Lovely comfortable area to wait. Free WiFi. Tables to work if you want them. Everyo More

by rwchaffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Diani, Raquel Lopez, Service Cashier (Tonya, Nylah, Noel), Gary Wong
March 26, 2018

Good Service & Good Management The service crew and sales people are good. I am very satisfied with all the work they did to my car. Good work. I will recommend this dealership to More

by Ponkana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rufino Bales, Alex Diani, Ray Santamaria, Matt Walton, Raymond Leung
March 26, 2018

Service Excellent service !! Mr. Nguyen was excellent starting from entering the premises to our final exit.he has informed us how long it would take. Am More

by amha.atakilit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunday Nguyen
March 26, 2018

Courteous, professional, efficient and fast Acura is lucky to have an asset of an employee such as Sunday. He is always honest with what my car needs and what can wait. He is always very courteo More

by Peinado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunday Nguyen
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