175 Reviews of Oakland Acura - Service Center
Amazing, Friendly Service I’ve been coming to Oakland Acura for service for the last two years. They are by far the friendliest, most helpful service experience I’ve had at any I’ve been coming to Oakland Acura for service for the last two years. They are by far the friendliest, most helpful service experience I’ve had at any Acura dealer I’ve owned Acuras since 2003 and have been to several different dealerships in Southern California and the Bay Area. Oakland Acura service department is head and shoulders above the rest. More
Great job The service department staff are the best and why I keep coming back! I trust they will do their best every time I need service. The service department staff are the best and why I keep coming back! I trust they will do their best every time I need service. More
Outstanding All Around Service This team has the concept of customer service down to a science. They've been quick to greet me, quick to set up my service and review what needed to This team has the concept of customer service down to a science. They've been quick to greet me, quick to set up my service and review what needed to get done, and quick to deliver. Then, when I got there to pick it up, the cashier team is friendly and efficient. Really a top-notch department that I hope no one else finds out about so that they don't get too busy! More
Wonderful staff staff is so nice and helpful to resolve my problems!! Plus every time when I went there or called for service over the phone, they provided excellent staff is so nice and helpful to resolve my problems!! Plus every time when I went there or called for service over the phone, they provided excellent service. More
Emissions and parking break icons started flashing I brought my 2015 Acura TLX into the service department to have Acura check why the emissions and braking system icons were flashing. Acura of Oakland I brought my 2015 Acura TLX into the service department to have Acura check why the emissions and braking system icons were flashing. Acura of Oakland has the best customer service around . They also provided me a courtesy car while they where checking on the issues of my car. Turns out the computer system needed an update and I was able to pick up my car in a couple of days and they didn’t charge me for their services. Great customer sevice from the entire staff. Thank you More
Oakland Acura's service dept is the absolute best. This service dept is the tops. They're great, efficient, honest, cares for not just your vehicle but also the car's owner. Can't go wrong with this t This service dept is the tops. They're great, efficient, honest, cares for not just your vehicle but also the car's owner. Can't go wrong with this top-notch team. More
Quick emergency service My battery was bad and wasn't holding charge. I expected them to only change the battery. First of all they took me in right away. Not only did they c My battery was bad and wasn't holding charge. I expected them to only change the battery. First of all they took me in right away. Not only did they change the battery, but they also checked the entire electrical system and identified and fixed an area that was actually draining the battery. That is the definition of excellent service. More
Professional, efficient, knowledgeable & Trustworthy Raymond Leung is the reason I take my 3 cars to Oakland. He priced the work on each car fair & affordable delivering excellent work. Thx Raymond Leung is the reason I take my 3 cars to Oakland. He priced the work on each car fair & affordable delivering excellent work. Thx More
Mission Mechanically Accomplished Raymond and his team helped me by providing optimal service and parts replacement for my 2010 MDX. Meanwhile waiting for completion of my servicing ve Raymond and his team helped me by providing optimal service and parts replacement for my 2010 MDX. Meanwhile waiting for completion of my servicing vehicle, the dealer had loaned me a SUV to accomplish my daily tasks which required traveling. More
Great as always. I'm on my second Acura Rdx and love it. One thing that makes owning this car such a pleasure is the great service I receive when I come in for service I'm on my second Acura Rdx and love it. One thing that makes owning this car such a pleasure is the great service I receive when I come in for service. More