Oakland Acura - Service Center

My go to shop for all car maintenance I have been a longtime supporter of Oakland Acura. Purchased three vehicles here and they also provided great maintenance to all my cars. Ray is very I have been a longtime supporter of Oakland Acura. Purchased three vehicles here and they also provided great maintenance to all my cars. Ray is very knowledgeable about cars and always helps keep it in top shape. He is responsive and professional. I highly recommend the service dept! I purchased my cat from Tom, who is honest and easy to work with. Financing was a breeze too! Thank you! More

Great Service! I commend Jose for all his efforts in answering my questions, making sure he has accurately noted the service plus my concerns, and never failing to g I commend Jose for all his efforts in answering my questions, making sure he has accurately noted the service plus my concerns, and never failing to greet me with a smile and warm welcome. I receive a text as soon as I'm out the door, then an enthusiastic 'your car is ready'. He stays in touch when there is a change in service. In general, he treats me as someone important & deserving of the best customer service. My 14-yr-old car runs really well & I couldn't be happier with Oakland Acura. More

Car Service Excellent customer service from Sunday he made my visit quick and easy. I needed an oil change and he took care of me with easy and explained everythi Excellent customer service from Sunday he made my visit quick and easy. I needed an oil change and he took care of me with easy and explained everything very thoroughly. More

FANTASTIC FIRST IMPRESSION~~ I was due for a much needed oil change after driving across country, and decided to pull into Oakland Acura service department. I bumped into Jose whe I was due for a much needed oil change after driving across country, and decided to pull into Oakland Acura service department. I bumped into Jose when I entered the service department, and he assisted me with my oil change, among other services! 1 hour!!!! And to think I avoided this for the last week because I didn't want to wait!!! OH!! And I used their shuttle service to meet a few friends for brunch!!! Great Job!! I'll definitely be returning for services!! More

Service Center Review Thank you to my service advisor Sunday. He did a quick fix on the rear hatch pull cover handle, since it popped off while I was loading groceries. It Thank you to my service advisor Sunday. He did a quick fix on the rear hatch pull cover handle, since it popped off while I was loading groceries. It would not snap back in place for me, so I had my advisor put it back on. I really appreciate it! I received great customer service from my advisor Sunday, and also by the cashier when paying for my car. More

Quick and easy Made an appointment the day before and got it right away. They drove me home and back when my car was ready overall good experience Made an appointment the day before and got it right away. They drove me home and back when my car was ready overall good experience More

Awesome Services and Staff Best Services you can get! Raymond Leung has been very professional and always makes sure you get the best service!! I only trust Oakland Acura to Ser Best Services you can get! Raymond Leung has been very professional and always makes sure you get the best service!! I only trust Oakland Acura to Service my car. I am definitely coming back and will recommend to friends and family. If ever you are in the are and needs Service for your car look for Mr Raymond Leung and he will take care of you. More

Other than scheduled maintenance My service manager, Jose Monterossa is someone I trust and have relied on for years to give me the best advice and service. He explains exactly the w My service manager, Jose Monterossa is someone I trust and have relied on for years to give me the best advice and service. He explains exactly the work that is required, the cost and time involved. More

Excellent service and very satisfied customer Took my RDX in for its regular service which is always a very easy process. During the check in I called out 2 issues with the car that I wanted them Took my RDX in for its regular service which is always a very easy process. During the check in I called out 2 issues with the car that I wanted them to look at. Jose Monterossa was extremely helpful and explained everything very clearly. The great news was both issues could be covered under warranty - no questions asked, just great service. Jose kept me up to date throughout the day and also personally explained all of the work that had been done when I picked up my clean car at the end of the day. Great service by the entire team as always. More

Satisfaction My visit was wheel alignment and Sunday went above and beyond to make sure I got top of the line customer service and explained everything very thorou My visit was wheel alignment and Sunday went above and beyond to make sure I got top of the line customer service and explained everything very thoroughly. I would recommend Oakland acura to other customers. More