175 Reviews of Oakland Acura - Service Center
great service and friendly people i have always had a great experience at Oakland Acura. Ray, has always been great at explaining the details and needs of my vehicle. I also love the l i have always had a great experience at Oakland Acura. Ray, has always been great at explaining the details and needs of my vehicle. I also love the location since it is so close to my office and they offer pick up and drop off to my office. More
Warranty repair of 2017 Acura MDX Our MDX has a no start condition. Ray sent a technician to our house. When that did not work, Sunday kept me well informed of the repair done at the d Our MDX has a no start condition. Ray sent a technician to our house. When that did not work, Sunday kept me well informed of the repair done at the dealership. Both a pleasure to work with. More
2009 Rdx Acura of Oakland provides good service. Dropped off my car in the morning, they provided a loaner car, and was able to pick up the car after work. N Acura of Oakland provides good service. Dropped off my car in the morning, they provided a loaner car, and was able to pick up the car after work. No issues. More
Regular maintanance I had to bring my car for maintance on a very short notice. Gary was very efficient, professional and friendly, excellent service. Thank you Gary! And I had to bring my car for maintance on a very short notice. Gary was very efficient, professional and friendly, excellent service. Thank you Gary! And thank you Tom for scheduling this appointment for me so quickly, I appreciate it! More
Routine service and recall replacement of air bag. I was informed of the work to be done and the time frame of the work. I was treated as though I was their most important customer. I was routinely I was informed of the work to be done and the time frame of the work. I was treated as though I was their most important customer. I was routinely informed of the status of the service. When the work was completed Jose went over a very detailed checklist with me an answered all of my questions. My visit to this dealership was a very pleasant experience and I appreciate the knowledge, skills, professionalism and courtesy demonstrated by the service department staff. I have much confidence in dealing with this dealership and will continue to give them a strong recommendation. More
As usual - excellent service Love working with these guys. Focused on client experience and it shows in problem resolution. Whenever I have a problem, Team Acura comes through wi Love working with these guys. Focused on client experience and it shows in problem resolution. Whenever I have a problem, Team Acura comes through with empathy and concern for me ...and in the end I am happy!! Michele More
Thorough and efficient I waited for the service and it was completed in a timely way. Thorough evaluation leading to things to look at in future. Comfortable waiting area (a I waited for the service and it was completed in a timely way. Thorough evaluation leading to things to look at in future. Comfortable waiting area (although they also provide shuttle service. More
Great service and great people I’m currently an Acura owner and the service department is A+. I appreciate and trust Gary and his team. I’m looking forward to my Acura upgrade s I’m currently an Acura owner and the service department is A+. I appreciate and trust Gary and his team. I’m looking forward to my Acura upgrade soon 😊 More
Service This is a great dealership. Everyone in the service center is great, they are friendly and very helpful. Service gets done promptly, would highly re This is a great dealership. Everyone in the service center is great, they are friendly and very helpful. Service gets done promptly, would highly recommend this place. More
Reliable and exceptional service I rely on service Mgr Sunday Nguyen to ensure my Acura is performing perfectly and only needed work is done. This a great service department I rely on service Mgr Sunday Nguyen to ensure my Acura is performing perfectly and only needed work is done. This a great service department More