Oakland Acura - Service Center

Great service. Raymond has always been helpful,friendly, and willing to answer all our questions and find a solution to any issues. It would be great if the waitin Raymond has always been helpful,friendly, and willing to answer all our questions and find a solution to any issues. It would be great if the waiting area had sodas or juice. It is not everyone who wants tea or coffee. More

Expensive day, but Coupons Help I'm a single female and there's a known issue that mechanics and car dealers try to take advantage of women by selling them things they don't need. I I'm a single female and there's a known issue that mechanics and car dealers try to take advantage of women by selling them things they don't need. I can honestly say I don't get that vibe from Acura Oakland. I spent over $1500 but I got a lot work done on my 2007 Acura that included, timing belt, water pump, brakes and more. When I checked with other mechanics and Acura dealer's I was quoted upward of $2000 and that was just for service and timing belt. The Acura coupons are a great help and the understanding employees of Oakland Acura make a difference as well. I didn't feel too bad about the amount of money I spent. My car is completely up to date. Which will save me money in the long run More

Exceptional customer service by Gary Wong My service was set up quickly and efficiently. I was in/out with shuttle service arranged for pickup and drop off without any effort on my part. Wor My service was set up quickly and efficiently. I was in/out with shuttle service arranged for pickup and drop off without any effort on my part. Working with Gary has truly been wonderful. Thank u Gary for all ur wonderful help and support. More

30,000 mile routine service This was a routine service. Everything handled well; the service was completed on time and as quoted. I appreciated the ride home while the car was This was a routine service. Everything handled well; the service was completed on time and as quoted. I appreciated the ride home while the car was being serviced. More

A1 oil chang I have an excellent service with goof advice. Fast service and good people, it was great. I will recommend Acura of Oakland to all my friends. That I have an excellent service with goof advice. Fast service and good people, it was great. I will recommend Acura of Oakland to all my friends. That is all I can say at this point. Make this survey short More

Very satisfied A quick response to a potentially critical situation from Bill. Friendly reception and Good communication with Gary. Really appreciated the loaner ca A quick response to a potentially critical situation from Bill. Friendly reception and Good communication with Gary. Really appreciated the loaner car. Thorough service. Thank you very much! More

Routine maintenance on my 2014 RDX My experience with the Oakland Acura’s service department was very good. I waited for the car and it was done on time when promised at the price origi My experience with the Oakland Acura’s service department was very good. I waited for the car and it was done on time when promised at the price originally quoted. More

Long time, repeat cuatomer 3 acuras, 25+ years and never disappointed. Fair pricing with frequent discounts available. Attentive and friendly service that goes out of its way t 3 acuras, 25+ years and never disappointed. Fair pricing with frequent discounts available. Attentive and friendly service that goes out of its way to deliver value. More

Excellent service! I needed to change my oil and timing belt. Sunday was a very good communicator. He walked me through the steps of what needs to be done and I was happ I needed to change my oil and timing belt. Sunday was a very good communicator. He walked me through the steps of what needs to be done and I was happy with his service and knowledge. More

Top Notch Gary Wong’s customer service was exceptional. He was courteous, professional and knowledgeable. I brought my MDX in for a routine oil and filter chang Gary Wong’s customer service was exceptional. He was courteous, professional and knowledgeable. I brought my MDX in for a routine oil and filter change. Gary noticed that my MDX experienced a slow start and checked in on the battery. Since the car was still under warranty, he arranged to have the battery replaced. In the end, he delivered the car earlier than the estimated time of completion. I am extremely pleased with his level of customer service. Thank you Gary! More