Oakland Acura - Service Center

Excellent Had a good experience. Service advisor explained repairs and pricing. Offered ride home if required. A nice touch is car is washed. Car was ready at Had a good experience. Service advisor explained repairs and pricing. Offered ride home if required. A nice touch is car is washed. Car was ready at committed time. More

Car service Our first time to have our car serviced at Oakland acura and it was a very good experience, Great and professional people at service department ! Al Our first time to have our car serviced at Oakland acura and it was a very good experience, Great and professional people at service department ! Along with coffee and snacks , it gives me a feeling of being welcomed. Thank you so much ! More

Oakland Acura service This is my third visit to Acura of Oakland and find their service top notch(5stars*****). Sunday was the advisor who helped me through the process inc This is my third visit to Acura of Oakland and find their service top notch(5stars*****). Sunday was the advisor who helped me through the process including the multi point inspection. Nice job! Thank you! More

Worst visit yet I took my TL in for service on Monday at 9:30. I was told that I couldn’t have a loaner. During my 3 hour wait in the lounge, the customer sitting nex I took my TL in for service on Monday at 9:30. I was told that I couldn’t have a loaner. During my 3 hour wait in the lounge, the customer sitting next to me was OFFERED a loaner. I finally got my car around 12:30 but it wasn’t fixed. I returned it to the dealer around 1, sat in the lounge for a few minutes, then was given a loaner car. At 6:50pm on Tuesday I have no idea when I’ll get my car back because the only communication from Acura today has been annoying survey requests. More

Excellent in all respects. These guys have the customer service thing down. I have been a customer there for 11 years, with my car and my wife’s car. We have had uniformly exc These guys have the customer service thing down. I have been a customer there for 11 years, with my car and my wife’s car. We have had uniformly excellent treatment. More

Friendly, professional service I have had my Acura TL serviced at this dealership for nine years. The technicians and other staff members have always made me feel as if my car was v I have had my Acura TL serviced at this dealership for nine years. The technicians and other staff members have always made me feel as if my car was very important to them and I never felt that I was being asked to do unnecessary work. More

Great service They we're able to get me an appointment on short notice. Fair pricing for A1 service. Quick shuttle service. Prompt call back letting me know car was They we're able to get me an appointment on short notice. Fair pricing for A1 service. Quick shuttle service. Prompt call back letting me know car was ready. Definitely will go back. More

Service Professional, knows the job. I have been an Oakland Acura customer since 1988. Darryl Chan was my Service Rep until he left several years ago. I follo Professional, knows the job. I have been an Oakland Acura customer since 1988. Darryl Chan was my Service Rep until he left several years ago. I followed Darryl for a couple years then came back to Oakland Acura in 2015. Darryl recommended Gary. I in good hands. More

Oil change Scheduling the service was easy and flexible. It was nice to get text updates and not have to call in for shuttle service. The service was quick so I Scheduling the service was easy and flexible. It was nice to get text updates and not have to call in for shuttle service. The service was quick so I was able to get in and out without rescheduling my day. More