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Oakland Acura - Service Center

Oakland, CA

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175 Reviews

175 Reviews of Oakland Acura - Service Center

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May 12, 2018

Professional and thorough Mr Monterrosa is always professional and thorough in his review of the options and the car was shined up and ready to roll in god time. Thank you! My More

by MARY.CIDDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose F Monterrosa
May 12, 2018

Always professional and rapid service Been going to Oakland Acura for a decade and it has always been excellent. Professional staff. Very high quality. Highly recommended to all Acura owne More

by beyondborders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wong
May 12, 2018

Time belt and warranty work Great service and advisors. They made sure the car was done at promised time or earlier. They also were super patient about dealing with a third party More

by JENNIFERLILI_1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose F Monterrosa
May 11, 2018

Best Service Ever Oakland Acura Service is competitively priced, the service is efficient, the staff is friendly, and efficient. We love bring out vehicle to Oakland A More

by ORDERS4DMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your receptionist is the bomb. She is so professional. The cashier is also pleasant to deal with. , Jamie Nan
May 10, 2018

MDX - fix small items under warranty plus new bumper guard Very professional service with great communication and customer care. Made the trip from Livermore and it was well worth it. We would recommend this t More

by DAVID.MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wong
May 09, 2018

Happy Day !!! Jose Monterrosa is great always take a good care of my car, he is very attencious and with his driver Jorge make my day stressful less and very happy More

by lannysandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge the driver ??, Raquel Lopez, Jose F Monterrosa
May 09, 2018

A good experience Took in my RDX for service for the first time, oil change, tire rotation and multi point inspection, plus a complimentary car wash! I decided to wait More

by TRACY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Nan
May 08, 2018

Good communications and good service. No fuss, no bother; car servicing completed on schedule. Not much more to say. Replacement tire was much more expensive than I am used to, possibl More

by ESCHILLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Nan
May 08, 2018

Great service Everything was as promised and done in a timely manner. use of the loaner car was appreciated. My car seems good for another several years now. More

by KARENBARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose F Monterrosa
May 06, 2018

Quick service Always a pleasure whenever we bring our vehicles in to Acura of Oakland for service. The service department always gives us excellent service and in a More

by NEER976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Cashier (Tonya, Nylah, Noel), Gary Wong, Raymond Leung, Sunday Nguyen
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