175 Reviews of Oakland Acura - Service Center
Repair work Sunday Nguyen the service advisor was great. When beyond my expectations. Down graded my experience due to a loaner vehicle was not available. Shuttle Sunday Nguyen the service advisor was great. When beyond my expectations. Down graded my experience due to a loaner vehicle was not available. Shuttle service was to pick me up in a half hour, took an hour and a half. Had to bring back my vehicle, forgot to reset the maintenance light off. Sunday was able to take care of it on the spot. More
2003 Acura TL Type-S Gary Wong is my main point of contact at the service center. He's knowledgeable and is a straight talker. I always understand him. The service staff a Gary Wong is my main point of contact at the service center. He's knowledgeable and is a straight talker. I always understand him. The service staff always gives me a great discount. I've been coming here for almost 10 years! More
Quick Saturday service Sunday made sure my car was serviced by 1:00 pm. My schedule changed day before, and I really needed the car done that day. Sunday made sure my car was serviced by 1:00 pm. My schedule changed day before, and I really needed the car done that day. More
Great Customer Service Once you come to Oakland Acura, you will not go anywhere else. The convenience and customer service is excellent. Gary is the best. He explained all t Once you come to Oakland Acura, you will not go anywhere else. The convenience and customer service is excellent. Gary is the best. He explained all the details up front and was quick to help. More
Replaced Airbag Airbag was recalled so I had it replaced. Brought my vehicle in at scheduled time and advisor kept me advised as to the the repair. Airbag was recalled so I had it replaced. Brought my vehicle in at scheduled time and advisor kept me advised as to the the repair. More
Professional and friendly. They did the service in the time frame I requested. They informed me of future things that will need to be done so I can plan for that. All in all I They did the service in the time frame I requested. They informed me of future things that will need to be done so I can plan for that. All in all I feel they care about my car and my safety in driving it. More
Great customer service I have been coming to Oakland Acura for 15 years for my 2003 TL and just had my first oil change in my 2017 RDX. Always great service and staff. I have been coming to Oakland Acura for 15 years for my 2003 TL and just had my first oil change in my 2017 RDX. Always great service and staff. More
Oil change Everyone was great as always, just only thing is everything I’d bring my car in I’m spending more money than expected which is common for going to a d Everyone was great as always, just only thing is everything I’d bring my car in I’m spending more money than expected which is common for going to a dealership More
Excellent service for the past 20 years. I have purchased or leased 4 Acuras from this dealer and been completely satisfied with the cars and service. I definitely plan to buy my next car fro I have purchased or leased 4 Acuras from this dealer and been completely satisfied with the cars and service. I definitely plan to buy my next car from this dealer, and hope that Acura will be offering electric and/or hybrid or fuel cell vehicles for sale in the future. More
Friendly Customer services My RDX A16 code service was done on time. Sunday is friendly and patient. I appreciate for the good service and will recommend to my friends. My RDX A16 code service was done on time. Sunday is friendly and patient. I appreciate for the good service and will recommend to my friends. More