Ocean Auto Club

Terrible customer service We have an extended warranty and they wouldn't service vehicle, telling us they didn't have time to deal with Zurich (a national warranty company), We have an extended warranty and they wouldn't service vehicle, telling us they didn't have time to deal with Zurich (a national warranty company), poor customer service, this Miami Subaru dealership Will NEVER be at the next level More

Horrible!! Stay away from this dealer. They're crooks! i took my Impreza, that was still under warranty, and they lied about issues my car was having. Luckily I Stay away from this dealer. They're crooks! i took my Impreza, that was still under warranty, and they lied about issues my car was having. Luckily I know a little about cars and refused. Look for another Subaru dealer. More

BETTER TO GO FROM THE KEYS TO LEHMAN SUBARU. The service at Bird Road Subaru stinks, They never pick up the phone and if they answer they put in hold at a point that they will hung up on you. Af The service at Bird Road Subaru stinks, They never pick up the phone and if they answer they put in hold at a point that they will hung up on you. After service the car has more problems than before. Including scratches in the car. I do not trust this dealer anymore. More

Very good diler, very good service. I recommend it to my friends, they have very good service, in the maintenance of my car out to 100% and If have any problem the Mr. Wong resolved any I recommend it to my friends, they have very good service, in the maintenance of my car out to 100% and If have any problem the Mr. Wong resolved any problem. More

Marie White This Dealer is becoming increasingly professional in Service Deparment and customer care. I will continue with this brand not only for the technical q This Dealer is becoming increasingly professional in Service Deparment and customer care. I will continue with this brand not only for the technical quality also for the quality of employees and managers. More

Amazing experience A good experience at Subaru dealer, good attention and good people, but the best service ever. Always is a good option to buy a car, but it is subaru, A good experience at Subaru dealer, good attention and good people, but the best service ever. Always is a good option to buy a car, but it is subaru, better. More

Amazing I always choose this dealer as my support with my Subaru because the service is great , fast and all staff is always in top of their clients . I will I always choose this dealer as my support with my Subaru because the service is great , fast and all staff is always in top of their clients . I will always go to bird roud Subaru . More

overpriced and horrible service I bought my outback from this deakership. Horrible treatment and overpaid. When I took it in for repairs due to a collision, they took weeks, would I bought my outback from this deakership. Horrible treatment and overpaid. When I took it in for repairs due to a collision, they took weeks, would not communicate, would not return calls, and when I went in person to inquire they avoided me. Even though this dealership is less than four miles from my home, I drove over thirty miles to Lehmwn to buy my daughter's Subi. It's too bad that such an excellent car would have such rotten and unprofessional individuals running a dealership. More

It was super nice I went to this dealer at the beginning of the year to buy a car for myself. Every body was working there was so kind to me. I felt safe purchasing the I went to this dealer at the beginning of the year to buy a car for myself. Every body was working there was so kind to me. I felt safe purchasing the Subaru Impreza , although it was used. I feel it was new. My credit was not that good, and they found a bank to lend me that money to a low APR interest. If you trying to get a car, I suggest you go to Bird Road Subaru, and you will get a lot of satisfaction there. More

Do not go to service or parts the service is horrible. I went to get my car serviced at Bird Road Subaru. The first time i was told buy the Mr. Miguel that they where full up at 11:am . The second time i w I went to get my car serviced at Bird Road Subaru. The first time i was told buy the Mr. Miguel that they where full up at 11:am . The second time i went Mr Miguel and Mr. Mike where in an argument. I went to ask to get my car serviced and Mike said to speak to Miguel, Mr. Miguel then said that there was no time for it today, This was at 2:pm on July, 5 2014. I will never go to this dealer again this place is a joke. More