Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ocean Auto Club

Miami, FL

Overview
Employees
Reviews
Vehicles
4.7
129 Reviews
"Ocean Auto Club is serving you in Coral Gables! We believe your car buying experience should be one-size-fits-YOU. We are a family-owned business who is continuously changing the way you do business with your local dealer. Flexibility- start the process on-line, come in and drive home the car you want! Transparency- You will have ownership of the process. It's your car- it's your experience. We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive Group- Committed to Excellence."
Contact Dealership
View Awards

7240 Bird Road

Miami, FL

33155

Directions

By Type

Showing 129 reviews

November 30, 2023

Very professional and easy to do business with also both had good Verbal communication with the sale And the purchase of my vehicle More

by JIMMYEGAN67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Ramiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Ocean Auto Club responded

Hello, Jimmy. Thanks for letting people now that you experienced good communications with your salesperson. We're thrilled to receive your wonderful feedback and five-star review because it will help people who use reviews to gain some insights about what it's like at Ocean Auto Club in Coral Gables if they're interested in buying or selling their vehicle. We're grateful for your support online, and we're always here whenever you need us!!

November 16, 2023

We are from Tampa, so we appreciate how Andre worked with us and went out of his way to be helpful. We were very happy with our purchase. More

by PATWOOD
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Palacios
Report | Print
Nov 17, 2023 -

Ocean Auto Club responded

Thank you kindly for choosing our Mazda dealership and taking the time to drive here from Tampa. We're thrilled you're happy with your new vehicle and that Andre went out of his way to be helpful. Drive careful and we're always here whenever you need us.

November 07, 2023

Miguel, Ruben and the team are great! i was Very satisfied. Got in and got out very fast More

by VALIDO.LAWRENCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Report | Print
Nov 09, 2023 -

Ocean Auto Club responded

Thank you very much for your customer review, Lawrence. We're glad to know that your experiences with our team at Ocean Auto Club Coral Gables were excellent. We strive to always be as efficient and quick as possible, while still providing our customers with exceptional service. It's gratifying to hear that we met your expectations. Additionally, we would like to thank you for recognizing Miguel and Ruben and their great work. We're always here whenever you need us. Drive safe!

November 07, 2023

Everyone at the dealership has been amazing to deal with. Miguel and Ruben are true professionals. We will definitely be repeat customers More

by DAVIDREXROAT0110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Report | Print
Nov 09, 2023 -

Ocean Auto Club responded

Thank you for the kind words, David. We're super happy to hear that Miguel and Ruben delivered a professional and quality experience during your visit. Our staff strive every day to provide an outstanding customer experience and it's great to hear when their hard work pays off. We appreciate that you chose Ocean Auto Club Coral Gables, and we hope that we can make each visit even more special than the last. Please let us know if there is anything else we can do for you - we're always here whenever you need us. Drive safe!

October 16, 2023

Not only did I walk in as they were closing but he stayed and made sure I left with the vehicle. More

by It’sFernando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Report | Print
Oct 17, 2023 -

Ocean Auto Club responded

Hi, Fernando. Thank you much for that fantastic five star review. We are grateful for your online support with Google Maps and it was our pleasure to work with you after hours here at Ocean Auto Club.

October 01, 2023

Great people to work with, very professional and helpful! Will absolutely buy from them again More

by ALICIANIGRO1518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Ramiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Ocean Auto Club responded

Thanks for taking a moment to share your experience at Ocean Auto Club with other people who might be using reviews to decide which car dealership to buy from. We're extremely grateful for your ⭐⭐⭐⭐⭐ rating, and we're always here whenever you need us!!

September 30, 2023

It was a great experience until the transaction was complete. Transaction has been complete since Wednesday, it is now Saturday and I still do not have a delivery date on my vehicle. I am not happy abo More

by BARTLETS6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Ramiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Palacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 24, 2023

I bought my Porsche Cayenne GTS in Ocean Auto Club Coral Gables and I loved how I was treated from the beginning to the end! I would absolutely recommend Rubén González and Gabriel Palacios! They are absolu More

by Santiago Boselli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Gonzalez
Report | Print
Sep 26, 2023 -

Ocean Auto Club responded

Thank you for your ⭐⭐⭐⭐⭐ review of Ocean Auto Club, Santiago. We truly appreciate your kind words and are so glad you had such an excellent experience with Rubén and Gabriel. They work hard every day to ensure that each customer is taken care of thoroughly, so it's wonderful to know that you enjoyed your interactions with them. We hope that you're enjoying the Porsche Cayenne GTS you purchased from us, and if there is anything else we can do for you please don't hesitate to reach out. Thank you again for your support of Ocean Auto Club and drive safe!!

September 16, 2023

Excelente servicio. Gracias al manager Miguel y su equipo conseguí hacer el negocio y comprar el carro que quería. More

by CARCEDOALDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre, Ruben, Andy
Report | Print
Sep 16, 2023 -

Ocean Auto Club responded

Gracias por elegir comprar su auto nuevo en Ocean Auto Club. Agradecemos los comentarios sobre Miguel y que se haya tomado el tiempo de dejarnos una calificación de cinco estrellas. Trabajamos duro para asegurarnos de que nuestros clientes tengan una experiencia agradable al comprar un automóvil, por lo que fue un placer recibir su reconocimiento. Disfrute de su auto nuevo y siempre estaremos aquí cuando nos necesite. Conduce con seguridad.

September 09, 2023

Stick to your McLarens The customer is always right. Not the other way around. Peace More

by AUSOMEFITNESS
Recommend Dealer
No
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Palacios
Report | Print
Sep 09, 2023 -

Ocean Auto Club responded

Thanks for the feedback about your experience at our dealership. It was nice of you to acknowledge Gabriel in your review. We believe in the following customer service philosophy... Rule #1 is that the customer is always right. Rule #2, if the customer is wrong, re-read Rule #1. We work hard to follow this philosophy in difficult situations, and if there was room for improvement based on your experience, we'll use your feedback as a learning opportunity to reinforce this approach to our team.

1
2
3
4
...
13