Ocean Honda Santa Cruz
Soquel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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The sales department is Great! The service department is the worst! My tires were, once again, not rotated. They lied to me when I questioned them about the tire rotation. Two of m The service department is the worst! My tires were, once again, not rotated. They lied to me when I questioned them about the tire rotation. Two of my Tires were not refilled to the appropriate PSI; one was overfilled by 10 PSI, and the other was underfilled. My battery posts were not cleaned, even though the invoice was marked as done. I paid extra to have them look at the windshield wiper fluid pump, which was not working. Service advisor Braxton Alsip told me they had found and repaired the issue with the pump. Although I could tell they had done some work on the wiper fluid system, it still wasn't working at all. I brought my 2017 Ridgeline in to have a safety recall repaired, but it wasn't done! More
Braxton was friendly and informed me that my auto-doc was expired. I wish I had known that before driving 2. 5 hours to get serviced at Ocean. Then I arrived home to find a summer coupon, which I was NOT off expired. I wish I had known that before driving 2. 5 hours to get serviced at Ocean. Then I arrived home to find a summer coupon, which I was NOT offered, even though I ASKED for the most inexpensive route, since I am on limited income. To charge for diagnostics for a recall IF the car doesn’t show the specific issue prohibited me from accessing the recall. THAT IS xx!! I”ve always come back to Ocean to buy and service my cars because of their dependability and kindness. ON the way HOME my tire air pressure light came on- after Ocean supposedly rotated my tires. They did this last time as well. Done with Ocean for now. More
They will make you come after they guarantee you that you will get approved they give you the car but a week later they want it back because your credit is low but they promised you in the beginning that you will get approved they give you the car but a week later they want it back because your credit is low but they promised you in the beginning that you don't have to have good credit to get approved so they lie to me. Don't buy here More
This place is the absolute worst! !!! Never going back! I ordered tires $1500 I had to take off work 4 times because they kept messing up and didn’t order the tires when they told me t !!! Never going back! I ordered tires $1500 I had to take off work 4 times because they kept messing up and didn’t order the tires when they told me to come in! Made an appointment for an 8am oil change returned by uber at 6pm and they hadn’t started on my oil change! A coworker said they had the same problem! Ocean Honda is getting a very bad reputation around town. No one is going back More
Take to long to do a oil change and alignment not recommended Take to long to do a oil change and alignment not recommended recommended Take to long to do a oil change and alignment not recommended More
This dealership’s SALES team is directly responsible for me taking my business to Toyota of Santa Cruz after making multiple purchases over the past two decades at Ocean Honda. Deeply disappointed in what O me taking my business to Toyota of Santa Cruz after making multiple purchases over the past two decades at Ocean Honda. Deeply disappointed in what Ocean Honda has become. The disrespect coupled with the lack of care for customers is apparent. I will never come back. More
My service representative is the best Jonathan Chaney, explained everything and helpful. Had to wait a long time for the guys to bring my car around after the service was done explained everything and helpful. Had to wait a long time for the guys to bring my car around after the service was done More




