Ocean Honda Santa Cruz
Soquel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Comfy waiting lounge area with some snacks. The service does take a while because it’s always busy. It would be nice to receive an update that the service is going to take longer than expected. The service does take a while because it’s always busy. It would be nice to receive an update that the service is going to take longer than expected. I wish they had the two way ride option because that was a huge plus. More
I had a great experience at this dealership. Alan S. was incredibly kind, helpful, and professional. He kept me informed throughout the process and made everything smooth and stress-free. I trul Alan S. was incredibly kind, helpful, and professional. He kept me informed throughout the process and made everything smooth and stress-free. I truly appreciated his excellent customer service and would recommend this dealership More
Flip, service liaison, is great to work with. Overall to notch. What was not in Flip's control is that by the time my car was worked on there were no more replacement parts for the recall. Fli Overall to notch. What was not in Flip's control is that by the time my car was worked on there were no more replacement parts for the recall. Flip let me know and was very gracious. Note to Honda: provide your dealers with the parts they need, they want to do right by the customers. Honda is making their jobs more difficult. More
Great dealership in Santa Cruz area. Dylan, the general manager was very easy to work with! James, the sales representative did awesome job. Dylan, the general manager was very easy to work with! James, the sales representative did awesome job. More
The intake system was terrible. When I arrived there seemed to be only one person at the intake area & he was finishing up with a customer. He said someone would be right with me. Af When I arrived there seemed to be only one person at the intake area & he was finishing up with a customer. He said someone would be right with me. After waiting for over 30 minutes with my car I asked a young man if he could check to see why it was taking so long. Jonathan Chaney came out within minutes to assist me. He made a comment about there being 5 other representatives on duty & couldn't justify why they made me wait so long. Jonathan wrote up the paper work & I waited over 3 hours for service to be completed. The customer service was clearly substandard. More




