Ocean Honda Santa Cruz
Soquel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,002 reviews
Call if you would like to chat about the horrible experience working with a particular service rep! I should of bought a toyota in Capitola. Their service is outstanding. experience working with a particular service rep! I should of bought a toyota in Capitola. Their service is outstanding. More
This Honda dealership strives forcustomer service and I feel traeted well from the moment I drive up until I drive away from my service appointment Keep up the good work! feel traeted well from the moment I drive up until I drive away from my service appointment Keep up the good work! More
Newish car. 1 service lasted an hour. The rest 4 to 6 hours. 4 recalls. Last one made situations worse/unstable. As a senior citizen it’s painful to sit that l 1 service lasted an hour. The rest 4 to 6 hours. 4 recalls. Last one made situations worse/unstable. As a senior citizen it’s painful to sit that long, especially in their seating area. And now they’ll only comp one way car service (usually a very dirty Lyft car). More
Recently purchased a used car from Ocean. Unfortunately it had extensive intermittant electrical issues. Johnathan went above and beyond getting us the best service possible. Would highly re Unfortunately it had extensive intermittant electrical issues. Johnathan went above and beyond getting us the best service possible. Would highly recommend a new or used car from Ocean Honda. Johnathan is a saint. Thank you again More
The service we got was outstanding. Robert Estrada was very thorough in getting us the vehicle we needed. He patience with us was a welcome step in getting the right vehicle. Travis Robert Estrada was very thorough in getting us the vehicle we needed. He patience with us was a welcome step in getting the right vehicle. Travis Taylor was extremely supportive particularly when my wife was a low blood sugar episode. He provided some sugar for her and ordered a Betty's Burger for her to help stabilize her diabetic event. A very big thank you to both of these gentlemen. Ray / Marian More
I have taken in 2 of my cars for maintenance in the last two months. I dropped off my car at or before 9:00 AM each time. The first car had to stay all day and wasn’t complete until the next morning. The se two months. I dropped off my car at or before 9:00 AM each time. The first car had to stay all day and wasn’t complete until the next morning. The second car stayed all day. In neither instance did I receive a follow-up phone call to let me know my car would be ready later than anticipated. I myself had to call at 5:00 PM to see what was going on. It seems like this dealership takes in more cars than it can realistically get to in one day. We re disappointed by the lack of transparency. More
Very customer service support. All employees are welcoming. And pick up is efficiently quick and easy. All employees are welcoming. And pick up is efficiently quick and easy. More
The ethics and communication of this dealership is appalling. We are so satisfied with how things were handled with our personal situation regarding the lease of our car. appalling. We are so satisfied with how things were handled with our personal situation regarding the lease of our car. More



