Ocean Honda Santa Cruz

They will make you come after they guarantee you that you will get approved they give you the car but a week later they want it back because your credit is low but they promised you in the beginning that you will get approved they give you the car but a week later they want it back because your credit is low but they promised you in the beginning that you don't have to have good credit to get approved so they lie to me. Don't buy here More

This place is the absolute worst! !!! Never going back! I ordered tires $1500 I had to take off work 4 times because they kept messing up and didn’t order the tires when they told me t !!! Never going back! I ordered tires $1500 I had to take off work 4 times because they kept messing up and didn’t order the tires when they told me to come in! Made an appointment for an 8am oil change returned by uber at 6pm and they hadn’t started on my oil change! A coworker said they had the same problem! Ocean Honda is getting a very bad reputation around town. No one is going back More

Ran a 45 minutes past my scheduled drop off so I was late for work and kept someone waiting to pick me up late for work and kept someone waiting to pick me up More

Smooth experience having my first service performed. Also appreciated the ride home and back to pick up my car. Also appreciated the ride home and back to pick up my car. More

Take to long to do a oil change and alignment not recommended Take to long to do a oil change and alignment not recommended recommended Take to long to do a oil change and alignment not recommended More

This dealership’s SALES team is directly responsible for me taking my business to Toyota of Santa Cruz after making multiple purchases over the past two decades at Ocean Honda. Deeply disappointed in what O me taking my business to Toyota of Santa Cruz after making multiple purchases over the past two decades at Ocean Honda. Deeply disappointed in what Ocean Honda has become. The disrespect coupled with the lack of care for customers is apparent. I will never come back. More

My service representative is the best Jonathan Chaney, explained everything and helpful. Had to wait a long time for the guys to bring my car around after the service was done explained everything and helpful. Had to wait a long time for the guys to bring my car around after the service was done More

Flip, my service advisor was fantastic. He explained everything in detail to be done on my car for the 30,000 mile checkup. Even though he told me the service would go into the afternoon He explained everything in detail to be done on my car for the 30,000 mile checkup. Even though he told me the service would go into the afternoon and provided an Uber, I wasn't prepared for how long the service actually took; 8 hours from 9:15 am to 5:20 pm. Flip did call me at around 4:00 pm to give an estimate of around 6 pm for completion, which I was thankful for. More

They said one hour in half for my service and took them 3 hours! It’s always like that! People got there after me and left before me! Because my car is a Toyota? Car doc ? Why? hours! It’s always like that! People got there after me and left before me! Because my car is a Toyota? Car doc ? Why? More

Loveee ocean Honda! Don’t love how they whipped my car around and honked at me upon picking it up though. Other than that, service was quick and efficient as always. Tha Don’t love how they whipped my car around and honked at me upon picking it up though. Other than that, service was quick and efficient as always. Thanks guys!!! More