Ocean Honda Santa Cruz

Quick, professional, accurate! From the young man who assisted at intake to the gentleman who took my order, everything was professional and as was described to me. I have nothing b From the young man who assisted at intake to the gentleman who took my order, everything was professional and as was described to me. I have nothing but praise for the people who helped me. More

Excellent service Went in for an oil change/tire rotation & added on a small repair (from rodents in the engine). Dustin provided excellent service and updates as I wai Went in for an oil change/tire rotation & added on a small repair (from rodents in the engine). Dustin provided excellent service and updates as I waited in the lobby. Love that they treat you to a yummy lunch during special times while you wait! More

Got just what we were looking for We found this car on Carfax and inquired with Ocean Honda. We made an appointment to see the car. Leon showed us the car and several other used cars s We found this car on Carfax and inquired with Ocean Honda. We made an appointment to see the car. Leon showed us the car and several other used cars similar to the CR-V. We test drove the CR-V and decided to purchase. Again Leon was very helpful and the sale went easy. After we purchased we returned to get the second key and Leon too the time to show us some of the features like connecting a cell phone to the car. So far all is good. Thanks Leon. More

Great customer service The customer service at Ocean Honda was excellent. However, they were overbooked so after 2 hours, they were just beginning work on my car. The tota The customer service at Ocean Honda was excellent. However, they were overbooked so after 2 hours, they were just beginning work on my car. The total time for an oil change and tire rotation was 3 hours. More

Oil change / tie rotation The work was done quickly and professionally - all personnel were courteous and friendly. I appreciate knowing that my car ( which I purchased from yo The work was done quickly and professionally - all personnel were courteous and friendly. I appreciate knowing that my car ( which I purchased from your company) is being maintained in a way that I can trust.. More

Don't understand the poor reviewers I've been taking my car to these folks since I bought it back in 2000 and have never had a bad situation; the recent visit was no exception. There wer I've been taking my car to these folks since I bought it back in 2000 and have never had a bad situation; the recent visit was no exception. There were a few times where they needed to keep my car a little longer just to make sure things are perfect, but how is that a bad thing? More

New Honda purchase Great experience with service department & purchase of our new Honda at Ocean Honda! We would be sure to recommend them to anyone looking to purchase Great experience with service department & purchase of our new Honda at Ocean Honda! We would be sure to recommend them to anyone looking to purchase a new vehicle or looking for service, with out high pressure. More

Dustin always provides excellent service! There was a time when our family stopped taking our Hondas to Ocean Honda. We would call to make appointments and not receive a call back. Our 90,00 There was a time when our family stopped taking our Hondas to Ocean Honda. We would call to make appointments and not receive a call back. Our 90,000 mile service for our 2007 Accord was done by another mechanic in town because we couldn't make an appointment at Ocean Honda. Then, thank God for Dustin! Dustin always has a smile on his face and we know he regularly works 10-12 hours a day... He is always there when we drop off our car in the morning and when we pick it up at night. He is genuinely embarrassed when things don't go right, but he openly answers questions and addresses concerns. He promptly returns calls and was there waiting for us one time when we had our Accord towed into the shop. No dealership is perfect, but when things don't go right, it is comforting to know Dustin is there to help. More

Awesome Dustin consistently provides excellent customer service. He is always fair and friendly. He explains everything to my satisfaction and try's to have Dustin consistently provides excellent customer service. He is always fair and friendly. He explains everything to my satisfaction and try's to have the car done at the time promised. More

I was treated professional and in a timely manner. I went for an oil change on my 2017 Pilot. My appointment was at 9:30. The employee who assisted me (Noe Estrella) , was very professional and courteo I went for an oil change on my 2017 Pilot. My appointment was at 9:30. The employee who assisted me (Noe Estrella) , was very professional and courteous and helped right away.. I was told my car would be ready by 11:30, I received a call at 11 saying it was ready. Purchasing my car in March was a pleasant experience thanks to Ken. The service dept has added to that,experience. Thanks, Randy George. More