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Ocean Honda of Brockton - Service Center

Brockton, MA

4.5
119 Reviews

119 Reviews of Ocean Honda of Brockton - Service Center

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October 29, 2011

I recently went to Bernardi Honda of Brockton where I was so pleasantly greeted by a salesman, Bob Smith. Upon telling him my bad experience with Silko Honda of Raynham where I had purchased my Honda Accord, More

by skites66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano, Anthony Putignano
Nov 25, 2011 -

Ocean Honda of Brockton responded

skites66 - I'm sorry to hear about your bad experience at that other Honda dealer, but I'm glad that you gave us a try and we were able to help you out. Thank you for taking the time to review us on this site, we all sincerely appreciate that. Hopefully you won't need more repairs any time soon, but when you do, I hope you pay us another visit. --Elizabeth Kalmansson, Customer Relations Manager

October 24, 2011

This was my first visit to this dealership.. I don't usually like to go to these dealerships because I have to wait so long to get a simple service done.. But I went in without a appointment to get a oi More

by mellie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Anthony Putignano
Nov 21, 2011 -

Ocean Honda of Brockton responded

mellie1 - We have a huge service garage and walk-ins are always welcome! We are proud to have Anthony as part of our team, and I will pass on to him your kind words. Thank you for this review. We appreciate your business and look forward to your next visit. --Elizabeth Kalmansson, Customer Relations Manager

October 22, 2011

This was my first visit for service to this dealer and I want to say that was exceptional, super, 101% good. Very good service specials and accurate recommendations for next services visit. More

by felixarias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Putignamo, Anthony Putignano
Oct 24, 2011 -

Ocean Honda of Brockton responded

felixarias - Thank you for this excellent review! I am glad that we rated over 100% and that we will be seeing you in the future. We sincerely appreciate your business. --Elizabeth Kalmansson, Customer Relations Manager

October 22, 2011

Dan help me save over $400.00 with the use of coupons and telling me to bring in a outside qoute that they would try to match or do better. More

by kourtzsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lattin
Oct 24, 2011 -

Ocean Honda of Brockton responded

kourtzsr - Wow! $400 is a lot, I'm glad that Dan was able to do that for you. We always have service coupons and specials up on the website, just in case you ever need them again. Thank you for this review. I look forward to seeing you in the future. --Elizabeth Kalmansson, Customer Relations Manager

October 20, 2011

Exceptional customer service. Beautifully facility. Exceptional customer service. Beautifully facility. Fast checkin. Great svc hours. Comfortable waiting area. Knowledgeable service representative More

by ltashstin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony putignano, Anthony Putignano
Oct 24, 2011 -

Ocean Honda of Brockton responded

ltashstin - Thank you for this review! We appreciate your continued business, and look forward to working with you again! --Elizabeth Kalmansson, Customer Relations Manager

October 19, 2011

I have been bringing my car to Bernardi Honda in Brockton for service since the first week it opened. Nine times out of ten, I see Sami Alati. He his friendly, courteous, and professional. He ALWAYS goes More

by klabrecq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano and Sami Alati, Anthony Putignano
Oct 24, 2011 -

Ocean Honda of Brockton responded

klabrecq - I am happy to hear we've turned you into a long-term Bernardi customer. Thank you for this review, and for recommending us to others. We sincerely appreciate your business and we look forward to seeing you next time. --Elizabeth Kalmansson, Customer Relations Manager

October 18, 2011

I had been having some issues with my car and needed to take it into be serviced. In the past this was not a very good experience. That was until I went to your business and met Service Advisor, Mr. Sami More

by uhc2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Alati
Oct 24, 2011 -

Ocean Honda of Brockton responded

uhc2009 - I'm sorry that your past service experiences were not good, but I'm very happy that we could turn that around and make your experience with us a fun and pleasant one. Thank you for this review of our Service Department, and also for telling others about us. Our entire team sincerely appreciates that! We look forward to doing business with you in the future. --Elizabeth Kalmansson, Customer Relations Manager

October 15, 2011

I refused to go to any Honda dealership since I purchased my van because it was such a horrible experience! However, I received a coupon in the mail for an oil change so I figured I would take that coupon an More

by leatonga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano & Mike (service mgr), Anthony Putignano
Oct 24, 2011 -

Ocean Honda of Brockton responded

leatonga - I'm sorry that you had such a terrible experience at another Honda dealership, but I'm glad that we were able to salvage that and turn you back into a Honda lover. I will certainly pass on this review to Anthony. Thank you for your business, we look forward to working with you in the future! --Elizabeth Kalmansson, Customer Relations Manager

October 11, 2011

Over the years I have dealt with many service departments and Bernardi Honda surpases them all. The service was exceptional and there are no other words I can use other than that. From the time I called to More

by mpsmiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Oct 24, 2011 -

Ocean Honda of Brockton responded

mpsmiley - Thank you for choosing to service your Honda at Bernardi of Brockton. We sincerely appreciate your business, and our Sales Department looks forward to working with you as well. Thank you for this review, and for being willing to recommend us to your friends. We'll see you next time! --Elizabeth Kalmansson, Customer Relations Manager

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