Ocean Honda of Brockton - Service Center

“This dealership is trustworthy, professional, and reliable, with knowledgeable staff who are always honest, responsive, and friendly. Their service is transparent, organized, and truly customer-focus reliable, with knowledgeable staff who are always honest, responsive, and friendly. Their service is transparent, organized, and truly customer-focused.” More

The overall work service performed by the service Team was very good and very thorough and efficient and completed on time in order for me to get to my job. Great customer service by Jovan, truly appreci was very good and very thorough and efficient and completed on time in order for me to get to my job. Great customer service by Jovan, truly appreciated. Thanks More

This dealership is really good and reliable. Every-time I come here to get work done on my car. It’s fast and smooth. Would definitely recommend Every-time I come here to get work done on my car. It’s fast and smooth. Would definitely recommend More

Been going here since I purchased my car back in 2016 for service and oil changes at least two times a year service and oil changes at least two times a year More

excellent service polite personnel service was excellent car was clean when given back I will recommend Ocean to my friends car was clean when given back I will recommend Ocean to my friends More

I went for diagnostic on auto window Switch. . Wasn't properly greeted..hi Gail yes your 2011 Honda. What is the problem. My service person i found to be inexperienced. Needs a bit more trainin . Wasn't properly greeted..hi Gail yes your 2011 Honda. What is the problem. My service person i found to be inexperienced. Needs a bit more training. Eating and conversing With frien while inputting my information. Went for odometer reading With out key..waving me to bring key out to her. Checking me out 2 hours later On the phonevwith parts place While my transaction is being done. Lunch all over desk Buffalo dips at card reader. Stapled wrong card receipt on my docs. She said take mine i dont need it. More

very nice people have very professional whenever I visit or I have a maintenance there always a building in the best way possible or I have a maintenance there always a building in the best way possible More

Wait for oil change excessively long. Had scheduled appointment. After 70 minutes, I went to ask at the service desk, and no one seemed to know what the delay was. After another 15 min Had scheduled appointment. After 70 minutes, I went to ask at the service desk, and no one seemed to know what the delay was. After another 15 minutes, one service associate found out that my car was already done "a while ago". Communication and efficiency needs to be improved for me to return More

My service advisor was lazy, unprofessional, and seemed disinterested. The service on my car performed was fine. disinterested. The service on my car performed was fine. More

Great work, but the wait for an oil change was to long, in the future the wait time should be shorter in the future the wait time should be shorter More