Ocean Honda of Burlingame

Great service and communication by the team. I got my vehicle back within the estimated time. Thanks to your hard work and honesty I got my vehicle back within the estimated time. Thanks to your hard work and honesty More

Great people and really easy to work with. Vicky and Niko were super helpful and went the extra mile to make sure everything went well. Highly recommend! Vicky and Niko were super helpful and went the extra mile to make sure everything went well. Highly recommend! More

Chris Ng and Lincoln Chin are the best service individuals that I know, I’ve been coming here for more than five years and will continue to come. individuals that I know, I’ve been coming here for more than five years and will continue to come. More

Chris was very helpful and gracious. Thank you for the great customer service and attention to details. Thank you for the great customer service and attention to details. More

Max is my go to guy. Would definitely continue doing business with Max and Ocean Burlingame service. Would definitely continue doing business with Max and Ocean Burlingame service. More

The process to purchasing my car was so fast. I told Andy exactly what I wanted. Andy sowed me my vehicle, then still showed me other options. Deal was sealed!! Peter was very helpful and to the I told Andy exactly what I wanted. Andy sowed me my vehicle, then still showed me other options. Deal was sealed!! Peter was very helpful and to the point. I drove away in my brand-new car, and I was very satisfied with the process and my new ride!!! More

Service was beyond excellent with my service rep Max. His explanations of what was needed and what wasn’t was perfect along with the diagnosis. His explanations of what was needed and what wasn’t was perfect along with the diagnosis. More

Lincoln makes getting our car serviced at Ocean Honda a an enjoyable experience..Heis honest and explains the service needed. an enjoyable experience..Heis honest and explains the service needed. More

Lincoln and Max both do an excellent job. They helped us with our tire issues in a timely and professional manner. They helped us with our tire issues in a timely and professional manner. More

am profoundly dissatisfied with my experience at Ocean Honda in Burlingame. Niko and the sales manager, Billy, engaged in manipulative behavior by withholding my 2021 Venza key without justification. Desp Honda in Burlingame. Niko and the sales manager, Billy, engaged in manipulative behavior by withholding my 2021 Venza key without justification. Despite my requests for its return, they obstinately refused. Furthermore, they undervalued my vehicle by $2710 and artificially inflated the price of the new car by $5500, drive of] value resulting in a staggering loss of around $8210. This discovery came to light upon reviewing my contract with a reputable trade-in dealer. Initially presenting themselves as welcoming and eager to secure my business, they merely concealed their intentions to exploit my finances. I am compelled to lodge a complaint with the FTC and pursue legal recourse against their actions. Additionally, when I requested the return of my old car keys, the sales manager Billy callously declined. My initial visit was solely for inquiries, not to make a purchase. Despite CarMax appraising my car at nearly $28k, their offer was a mere $500, a blatant act of deception. I vow never to support this dealership again, and I caution prospective customers to avoid these dishonest individuals. Their audacity even extended to demanding a 5-star rating from me after taking advantage of me financially. This establishment is operated by individuals of dubious integrity, devoid of honesty and moral compass. I am currently in contact with my legal representation and will be filing complaints with the FTC and relevant authorities. This unethical conduct must be exposed, underscoring their blatant disregard for the customers who sustain their business. Unless they issue an apology and amend the contract, I will pursue all available avenues for justice. This is not you treat after return customer. I would not keep this for long time I would be trading again in 4 months’ time . More