Ocean Honda of Hanover
Hanover, MA
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I would never recommend Weymouth Honda car dealership because of this experience. After a test drive and hearing a lot of "BOB's" smooth talking, my girlfriend (buyer) and I were ready to look at othe because of this experience. After a test drive and hearing a lot of "BOB's" smooth talking, my girlfriend (buyer) and I were ready to look at other cars in the lot and leave to go eat dinner. Sales Rep "BOB" after ignoring my statements of the blatant torn up seats and side door panels along with hair and scratches all over the ceiling, made an almost successful attempt to lure my girlfriend into the showroom for a "sit-down." We declined his offer as we wished to revisit the other cars in the lot. "BOB" ignored what we wanted to do and persisted on a "sit-down." We stated that we are looking at other cars and proceeded to do so. On the back from looking at others cars, "BOB" attempted to convince my girlfriend to have a "sit-down," as he has new-breaking news in from the mysterious database. He stated, "There has never been a dog in the back of that car." The damage was caused by a baby seat. I immediately shot down his theory, as there were hair fibers all over the car. He said he would replace the seats and insisted on having a "sit-down." In an attempt to negotiate a sales price on the vehicle, Sales Rep "BOB" took it upon himself to make a few rude comments to my girl and walk away. He stated, "You don't know Honda products do you," and stated while walking away, "You do what you have to do." Again, I would never recommend Weymouth Honda car dealership because of this experience. More
I have Honda accord, I am new for car maintenance related work. On Saturday (July 21, 2007) morning, I left my car inside service room at Weymouth Honda for servicing. I discussed with CARL BELLU (Service work. On Saturday (July 21, 2007) morning, I left my car inside service room at Weymouth Honda for servicing. I discussed with CARL BELLU (Service Advisor). He is rude, he just talk money nothing else. They did work well but when I come back to pick up car on Monday(evening), there was big dent on above front passenger wheel, deep scratch on cylinder of same wheel and light scratches on right side doors. I informed to CARL BELLU and one more manager but they said dent was already there. I asked them that if dent was there then you must have documented it and you must have video surveillance. They said they don’t have both and they remember that dent was already. I don’t know who has done this. If they don’t then somebody hit & run in parking itself. But in that case again they are responsible because my car was in their custody. They also said that you can lodge complaint to anybody if you want. Then I called up to Honda Company itself on 800-999-1009. They noted down my complaint carefully, I got my case number: N012007072500318 and then BRUCE had talk with these Weymouth people again but still result was nil. I don’t have time to lodge complaint to small claim courts. I am new that’s why I went to authorized dealer so that I can rely on him blindly. And authorized dealer behave like this with customers???. I am very very upset that they didn’t accept their fault. Now I have started to take service of unauthorized auto repair shop and those are more reliable because they get work by good service not by company name. I request you guys please get documented your car condition before leaving for servicing. Before taking my car, I have taken photographs it in parking. If anybody don’t believe and have objection, he can contact me. My details are Name: Vikram Gehlot Email: vgehlot@hotmail.com More
I never encountered unfriendly atmosphere as Weymouth Honda. They are rude, unfriendly and just plain ignorant. My Honda died on me en route from the Cape. The closest Honda Dealership was them. Thei Honda. They are rude, unfriendly and just plain ignorant. My Honda died on me en route from the Cape. The closest Honda Dealership was them. Their conduct is poor. They don't allow you to speak w/managers. All answers give nis "I don't know." They don't give any direct answer or approximate time it would take to repair. Again, everything is "i don't know!" Their tone of voice is very sarcastic. Even customer service reps are unfriendly. All of them need to be trained for customer curosity. Please whatever you do don't go to them, unless it's absolute must. In my case it was. I would NEVER refer them to anyone!!!! More
Weymouth just doesn't get it!!!....going there for service has never been an enjoyable experience. They are not very friendly and their facility is sub-par compaired to other Honda dealerships. They service has never been an enjoyable experience. They are not very friendly and their facility is sub-par compaired to other Honda dealerships. They need to stop pinching pennies and focus on the customer. Hey Weymouth Honda....just because there is no competition around with other Honda dealers doesn't mean you have to represent a below-the-standard kind of dealership. I love Honda...just not Weymouth Honda!! More
Had almost given up on buying what would be our 4th Honda. All other dealerships played games with us on price and availability. Called Ralph because we had bought from him before........glad we did Honda. All other dealerships played games with us on price and availability. Called Ralph because we had bought from him before........glad we did. No Games.........best prices on the CRV EX we wanted in the color we wanted. In the few days it took for him to trade for a White one from another dealership, we were headed home very happy with our purchase. I HIGHLY RECOMMEND !!!!! Thanks Ralph. More
I've been "shopping" the past week, mostly through email, and between 7 or 8 dealers. When I called Weymouth Honda, Sarah quoted me the lowest price of all, and without any haggling (which I d through email, and between 7 or 8 dealers. When I called Weymouth Honda, Sarah quoted me the lowest price of all, and without any haggling (which I dread). They did not have the color I wanted, but said they would trade for one, and should get it in a couple of days. Other dealers said that I could not get the price they quoted if the car was not from their lot. <br><br>I went after work, signed the papers. The finance person asked if I wanted a remote starter or Lo-Jack. I politely declined and she did not push it, or any other accessories. The whole experience took about a half an hour.<br><br>Currently, I have my fingers crossed, hoping they find the car soon, and that I get a favorable finance rate.<br><br>I probably should have waited until I have the car in hand before I rated this dealer, but I wanted to express my satisfaction, insofar. I will definitely follow up when they deliver the car.<br><br><br>Well, five days later, we went to pick up the car. It took about an hour to sign the paperwork and we were out the door! Everything went smoothly, and everyone was professional. The only thing not done was the inspection sticker, but that was probably because we arrived late in the day and the garage had closed, so they gave us a voucher. <br><br>Thank you Weymouth Honda! More