Ocean Honda of San Juan Capistrano

Excellent service from beginning to the end. I rate Brandon a 10+ and thank him for such great service. I rate Brandon a 10+ and thank him for such great service. More

Preston was great! We had a really great experience with him. We highly recommend him. We had a really great experience with him. We highly recommend him. More

I recently visited Ocean Honda of San Juan Capistrano for a reliable used SUV, and I wanted to share my pleasant experience. The dealership provided a level of service that really made me feel comfortable th a reliable used SUV, and I wanted to share my pleasant experience. The dealership provided a level of service that really made me feel comfortable throughout the entire process. Preston, my sales consultant, was refreshingly patient and helpful. Instead of rushing me into a decision, he took the time to show me several options within my budget. What I particularly appreciated was his straightforward approach - he was upfront about each vehicle's history and features without any pressure tactics. The pricing process was quite straightforward. They provided a clear breakdown of the costs, and I never felt like there were any hidden fees or surprises. The finance manager, explained everything carefully and helped me understand all my options. The dealership facilities were clean and welcoming, with a quiet waiting area where I could think through my decision. They even offered coffee and water, which was a nice touch during the paperwork process. Overall, I found the experience to be pleasant and professional. If you're looking for a dealership that offers a no-pressure environment and honest service, I would recommend giving Ocean Honda of SJC a visit. *What stood out:* - Helpful, patient staff - Clear pricing - Comfortable environment - Good follow-up service More

Watch out for the invisible line you can’t cross in the food area! The lady working there will come yelling at you like you are a 10 year old. Otherwise decent service, decent coffee, and decent snacks. food area! The lady working there will come yelling at you like you are a 10 year old. Otherwise decent service, decent coffee, and decent snacks. More

Thank you very much for your high level of customer service. It is so appreciated! service. It is so appreciated! More

Excellent service. Chris Dilauro never pressures for work that is not needed. Very honest employees. Always can trust them! Chris Dilauro never pressures for work that is not needed. Very honest employees. Always can trust them! More

Quick check in, Had service history so knew what needed to be done. Service was quick and thorough. to be done. Service was quick and thorough. More

Amazing experience. We were able to get into the car we wanted at a price we could afford. Wouldn’t go anywhere else. We were able to get into the car we wanted at a price we could afford. Wouldn’t go anywhere else. More

Easy check-in service advisor was very friendly! satisfied with the service all around! thank you! satisfied with the service all around! thank you! More

My Honda Civic went in shop to check transmission . engine .leaked oil I noticed when I got home.. this Car was not leaking oil previously. I fixed engine seal to stop the dripping oil. I gave the engine .leaked oil I noticed when I got home.. this Car was not leaking oil previously. I fixed engine seal to stop the dripping oil. I gave the extra star for the great car wash and engine cleaning. Other star for the hospitality of a wonderful sandwich . Also a well appreciated Gift card for my checking out new car options I don't think ill be back as I lost trust .However other then that oil issue the cars performance did improve after a tune up valve adjustment. Mechanics are proficient and trained well obviously . Also I had strange encounter with a salesman over lease of an HRV. Perhaps overly friendly ....like a Shark tank! More