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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.9
514 Reviews

514 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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August 31, 2023

Been coming here for years and the service has always been tremendous. Thank you! Felix was very clear when explaining the procedures that were being done on my car. More

by scoop421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I was having a different sound when I started my car. I thought that the battery might be going out. I took the car to Ocean Honda and they checked the battery two different ways and the battery was ok. More

by TOMLEVY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Felix was knowledgeable, efficient at determining what service we needed, and great at follow-up. He even gave us a discount at checkout. We are confident the truck can safely make the planned 3,500-mile More

by mrsc70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The check-in guy at 10:15 a.m. He gave me his name but I forgot it
August 30, 2023

Always get a great service in a timely manner in a friendly and polite environment. Just love working with our specialist. He makes all the difference. You can get parts or oil change anywhere , but h More

by J Shodja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Very courteous and helpful. Always takes the time to explain my car needs and what was done with vehicle More

by garciammk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Felix was awesome in taking care of all of my car service needs!! He was on top of everything!! More

by RLMCASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Always great service and good prices. And the service advisors are extremely knowledgeable and helpful. Thanks! More

by rosesteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

My CR-V experienced a fuel pump failure. Happily, this was covered by warranty. But I was given a loaner car, the repair schedule matched what was promised, and was handled well every step o More

by pratt.karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

I have been taking my cars to this service center for almost 20 years. All staff I deal with are very friendly and review details of needed service with me thoroughly. Ocean Honda is efficient and I trus More

by SSHEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

The service provided by all the staff was great as usual. My car was ready within the estimated time and all my questions regarding the service were explained in a manner that I could understand. I also appr More

by BBQCOUPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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