Ocean Mazda Roswell

Had a great experience at this dealership. From making the appointment, test driving, and making the deal it was a very pleasant experience. This dealer has very well kept facilities and the staff it ver the appointment, test driving, and making the deal it was a very pleasant experience. This dealer has very well kept facilities and the staff it very professional. Thank you Bobby Mack for a smooth buying transaction. More

When first arriving we were given a very poor salesman and we decided to leave, we however did dome back after tqlkmg with the manager and the next salesman they gave is wqs exceptional, glad we gave them and we decided to leave, we however did dome back after tqlkmg with the manager and the next salesman they gave is wqs exceptional, glad we gave them another chance More

Avoid the Sales Management team members Keith Thomas and Aaron Gillison Jr. After I made an counter offer, that was slightly below Keith Thomas's first offer for the vehicle, I l decide to go home and thi Aaron Gillison Jr. After I made an counter offer, that was slightly below Keith Thomas's first offer for the vehicle, I l decide to go home and think about since it was only $200 dollars different. Keith then proceeded to yell at me for not buying a vehicle today across the car show room. Keith put on a mask and approach me at the dealership front desk and demand I show him why I was not buying a vehicle today. I did not comply and left. Then working with Aaron Gillison Jr over the phone the next day, Aaron did not follow through with communicating what we discussed and agreed to over the phone and to make sure my credit application was processed. Aaron call it "miscommunication" for causing me to work with Louis in finance to resolve. The transaction could have been made simpler and wonder how this sales management team is delivery cars at customer homes. The quote from Keith... "I am not worried about your referral, we sell 200 cars per week" Aaron Gillison Jr. took every opportunity to throw every under reporting employee under the bus. I think this sad when they have an amazing staff in the front end of the business. More

Excellent service! Thank you Xavier and Louis! Couldn't have asked for a smoother process. Great customer service all around. Glad to be joining the Mazda family. have asked for a smoother process. Great customer service all around. Glad to be joining the Mazda family. More

It was a very informative experience and Jackson was a good salesman. Even though we did not decide to purchase a CX-5, we will consider it in the future because of this experience. good salesman. Even though we did not decide to purchase a CX-5, we will consider it in the future because of this experience. More

Washer fluid not replenished and was showing low as I drive out from the dealership and no complimentary car wash . Invoice showed my fluids were all topped . drive out from the dealership and no complimentary car wash . Invoice showed my fluids were all topped . More

Xavier was very knowledgeable and super nice. Loved my experience at Mazda...loved the highly rated Mazda xc5 also but we decided to go with hybrid SUV and Mazda doesn’t have one:( experience at Mazda...loved the highly rated Mazda xc5 also but we decided to go with hybrid SUV and Mazda doesn’t have one:( More

I bought my 2011 Mazda CX-9 from Mazda of Roswell when it was new and continue to bring it back for service despite living in Marietta. The staff is very helpful and knowledgeable and does not push unnece it was new and continue to bring it back for service despite living in Marietta. The staff is very helpful and knowledgeable and does not push unnecessary services. I really appreciate it! More

Richard & Deanthony: knowledgeable in all things Mazda, patient & made my deal happen. Mr. Basil in Finance was amazing & made it easy & quick IM VERY HAPPY patient & made my deal happen. Mr. Basil in Finance was amazing & made it easy & quick IM VERY HAPPY More

Working with Brett remotely, I felt that I could entrust him with reviewing the details of the used vehicle I was looking at. I was very comfortable working with him and his love for his job was very evide him with reviewing the details of the used vehicle I was looking at. I was very comfortable working with him and his love for his job was very evident. I would highly recommend him as a sales contact. More