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Ocean Mazda Roswell
Roswell, GA
3,777 Reviews
Ocean Mazda Roswell, serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2025 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have.
Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda CX-90, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice.
Ocean Mazda Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,777 reviews
July 13, 2018
A simple oil change ...didn't begin well. I changed my appointment over the phone & well I rolled up they couldn't find it. No problem, they graciously changed my oil any ...didn't begin well. I changed my appointment over the phone & well I rolled up they couldn't find it. No problem, they graciously changed my oil anyway. No big deal, except: 1) the service advisor who couldn't find my appointment came back to me later to say the problem had been found (software issue) and a ticket would be opened to get it fixed. That demonstrates a real dedication to problem-solving, which is what you need when you bring your car in for service. What's more, this reassured me that they sweat the details when it comes to customer engagement - they didn't want me to walk out the door with the impression that they were not in control of and concerned with the entire customer experience. Yeah, they _so_ get me. 2) I've had a recurring & intermittent problem that is annoying but not incapacitating. We've worked hard to solve it but no luck. The service advisor asked me if the problem had recurred since my last visit and even though I am tired of chasing a minor annoyance, I had to be truthful and answer yes. That prompted the service manager to come over & introduce himself, then arrange to schedule a return visit to go after the annoyance one more time - with a loaner while they look at it. Why? Because they hold to the belief that technical problems have technical solutions & won't give up! Stuff like this maintains my respect for Mazda & Mazda of Roswell at the near-stratospheric level. 3) I actually found myself smiling as I left...even though it was a simple oil change. Here's to every time things have gone perfectly (and therefore forgettably) on a service visit...and I'm satisfied that when things don't go smoothly (and therefore forgettably), this team is doing their utmost to keep me satisfied. More
by DonRoberto
Verified CustomerEmployees Worked With
Other Employees :
John Carney, Aliyah Taylor, Charlie Maldonado
July 13, 2018
Excellent knowlegs and superior customer service Everyone who I can in contact with were so amazing. Ben Mulicandov was very knowledgeable and treated me with utmost respect. My car was in the show Everyone who I can in contact with were so amazing. Ben Mulicandov was very knowledgeable and treated me with utmost respect. My car was in the showroom when I arrived!! So nice to go through without being the heat. State of the art process with everything on a flash drive and iPads! More
by Owner of Black Panther
July 13, 2018
Better than expected! When I first visited Mazda of Roswell I was ill treated by one of the sales representative and I thought I would never ever visit or recommend this de When I first visited Mazda of Roswell I was ill treated by one of the sales representative and I thought I would never ever visit or recommend this dealership. But, everything changed when I had a talk with Julia. She was courteous and understanding. Also, since I preferred email communication she was spontaneous and always helpful with whatever I needed and however I needed for the car. Now, when I have bought the car I think all the credit goes to Julia. She was great! I would also like to thank Aaron for his assistance and Anthony for a swift finance process. More
by Sahil
July 12, 2018
New Car Purchase Everyone I worked with friendly and professional. When I had questions, they were very helpful and prompt with answers. Overall, they were very easy Everyone I worked with friendly and professional. When I had questions, they were very helpful and prompt with answers. Overall, they were very easy to work with. More
by BCARROLL8
July 12, 2018
Great experience at Mazda of Roswell My sales person was Rachel and she was so wonderful. She was so helpful and friendly which made my decision much easier. And of course I loved the c My sales person was Rachel and she was so wonderful. She was so helpful and friendly which made my decision much easier. And of course I loved the car! Louis did a great job in finance and gave me a very fair deal. He explained everything as we went along. Both of them were very good at their job. More
by SEDMISTEN
July 12, 2018
Tire replacement alignment My experience was positive . My appointment was on time. My service agent was pleasant and informative at check in and out. Work was timely and explai My experience was positive . My appointment was on time. My service agent was pleasant and informative at check in and out. Work was timely and explained. More
by mhaley5870
Employees Worked With
Wish I remember his name!0
July 12, 2018
Passenger side power mirror replacement. After a small issue with the incorrect handing of a power mirror for the passenger side: Nic called the next day and said the corrected hand had arriv After a small issue with the incorrect handing of a power mirror for the passenger side: Nic called the next day and said the corrected hand had arrived. Nick and the service staff started working on the CX-5 as soon as I arrived. I was informed of the progress as the replacement mirror was installed. More
by JEN1033
Employees Worked With
July 12, 2018
Positive Experience Robert was very helpful and straightforward, I would recommend using him for your next vehicle purchase. Great demeanor. Thanks. Also was assisted by Robert was very helpful and straightforward, I would recommend using him for your next vehicle purchase. Great demeanor. Thanks. Also was assisted by the service group. They could not have been nicer and were very thorough with an interior issue. Went above and beyond to fix it. Thanks again. More
by JK918
Employees Worked With
Robert Fine
July 12, 2018
Great experience and dealership After four visits, meeting most of my family, extended test drives and a ton of questions I finally bought a Mazda CX-5 that I love! Thanks to everyon After four visits, meeting most of my family, extended test drives and a ton of questions I finally bought a Mazda CX-5 that I love! Thanks to everyone I worked with at Mazda of Roswell for their patience. Aaron is one of the most knowledgeable salespeople I've ever worked with in any industry. He and Julia were always friendly, helpful and responsive. While another manufacturer's sales rep I was considering was badmouthing his competition, Aaron and Julia remained professional and informative throughout the process. I enjoyed the whole process with them as much as possible when buying a car. And the finance office's high tech desk where you sign the documents on the glass is very cool! More
by LAINEHARRINGTON
Employees Worked With
Other Employees :
Anthony Farber, Julia Blalock
July 11, 2018
Remote start installation Had remote start installed in my 2018 CX9 and i told John about the issue that I was having with playing music on my phone using usb port, sometimes t Had remote start installed in my 2018 CX9 and i told John about the issue that I was having with playing music on my phone using usb port, sometimes the music does not play. John did not run any diagnostics because the system started working fine but the problem still came back and I think It would’ve been better if they had atleast run a diagnosis on it since it’s a brand new car and issues like this is not acceptable. More
by ROHANDALWADI
Employees Worked With
John Carney
